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v26.0 and 26.2 are 'Not compatible'

Community Beginner ,
Nov 16, 2024 Nov 16, 2024

Hi,

 

My PS updates report that v26.0 and 26.2 are 'Not compatible'  the report is that my processor needs 'Advanced Vector Extensions 2' (AVE2) 

 

My machine is quite old by well specifed

Dell Precision workstation T5500

Two Xeon(R) CPUs E5507 @ 2.27 GHz 4 cores each

32Gb RAM

Win10 Pro  64 bit

GPU AMD FirePro W8100

16Tbb total storage

 

Is there anything I can do to be able to run PS v26 and above?

 

Thanks,

 

Ian

 

 

 

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correct answers 1 Correct answer

Community Expert , Nov 16, 2024 Nov 16, 2024

It is a hardware limitation. Photoshop now needs a CPU that supports AVX2. Your CPUs launched in 2010 and now classed as 'End of Life' do not support those instructions. There is no setting to get around that hardware limitation.

 

Dave

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Community Expert ,
Nov 16, 2024 Nov 16, 2024

It is a hardware limitation. Photoshop now needs a CPU that supports AVX2. Your CPUs launched in 2010 and now classed as 'End of Life' do not support those instructions. There is no setting to get around that hardware limitation.

 

Dave

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Community Beginner ,
Nov 16, 2024 Nov 16, 2024

Thanks, I thought as much.

It's very annoying. I doubt I could swap the CPUs on the motherboard and a
new High Spec machine would be expensive 😞

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Community Expert ,
Nov 16, 2024 Nov 16, 2024

Yes it is an unfortunate consequence of rapidly advancing technology that we end up on a merry go round of upgrading hardware, software, cameras etc just to keep up 😞

Dave

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Community Beginner ,
Nov 16, 2024 Nov 16, 2024

I understand but I am just a keen amature photographer . I'm retired and
living on my pensions 😞

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New Here ,
Dec 23, 2024 Dec 23, 2024

Unfortunately my 11th edition of i5 processor has AVX2 and much more, still cannot download anything noting that these does not work on my machine - incompatibel, I need to upgrade it. I can't understand how's a web app makes such a bad decision. How can I download the apps?

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Community Expert ,
Dec 23, 2024 Dec 23, 2024
LATEST

@Gyuri K Have you tried a different browser? Some can incorreectly report operating system info.

 

Dave

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