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Vaio Duo 11 pen pressure unsupported?

New Here ,
Oct 26, 2012 Oct 26, 2012

Hi, I've just bought Sony Vaio Duo 11 i7 edition with Windows 8 Pro, but I found pen pressure isn't working on neither Photoshop CS5.0.4 or Photoshop Elements 10, while its pen pressure works on Fresh Paint and Artrage 3.5.5. Can anyone help?

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correct answers 1 Correct answer

Oct 26, 2012 Oct 26, 2012

If the driver isnt' reporting pressure correctly, then it won't work in Photoshop.

The other 2 apps you mention use a different API for pen pressure -- so probably the older API is broken in your driver.

You'll probably have to go through Sony for driver updates.

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Community Expert ,
Jan 22, 2015 Jan 22, 2015

Adobe does not provide updates for obsolete Photoshop versions – which version do you use?

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New Here ,
Jan 22, 2015 Jan 22, 2015

CS3

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Jan 22, 2015 Jan 22, 2015

Adobe is not responsible for updating the driver software on your system - you, Microsoft, and the system builder are responsible for that.

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New Here ,
Jan 23, 2015 Jan 23, 2015

How do I know though what driver do I need to update?

Last time I looked up online what new software I needed to update, I ended up downloading viruses and having to do a system restore to get rid of them. It was very stressfull and I don't really want to try and search for myself again.

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New Here ,
Jun 18, 2015 Jun 18, 2015

I spoke with Sony and they said the fault is Adobe's and they wouldn't do anything even though they had the laptop right in front of them for repairs.

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New Here ,
Jun 26, 2015 Jun 26, 2015

BS. Sony told me its Adobe's fault and they would not do anything with my laptop in this regards.

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Jun 26, 2015 Jun 26, 2015
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But Adobe can't do anything to update your Sony driver software, and it is the tablet driver software that is failing.

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New Here ,
Dec 28, 2012 Dec 28, 2012

Didn't notice so many replies as I didn't check my e-mail so often and flooded with advertising. I thought this discussion is dead already. So...

After reading some Japanese (though I'm still studying Japanese) reviews and interviews of Duo 11, yes, some people said it already, it's a n-trig stylus, and it seems to have MS Ink or (Tablet PC some may call) APIs only; I tried it on another software which allows choose using WinTab or MS Ink (TabletPC it refers) API for stylus, and the pen pressures works perfectly on MS Ink and doesn't work on WinTab API. Accoring to one of the Japanese interview of Duo 11 (which interviews the designer, technician and marketing director), they (Sony guys) mentioned that they wanted to have wider stylus support but that depends on software vendor intention, which probably means Sony are less likely, if not meant not at all, to update the stylus to support WinTab API-only software. They also mentioned that the reason they chose N-trig because "the other technology" sensor is thicker that would cause the tablet exceed 18mm (and therefore cannot be classified as Ultrabook).

With more tablet PC using n-trig tablet (sadly still overwhelmed by touch-only tablet), I believe adding support for N-trig stylus (or MS ink) is needed, rather than waiting for driver update, since the driver isn't broken anyway. Guess this isn't a question anymore.

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Community Expert ,
Dec 28, 2012 Dec 28, 2012

ViTiW wrote:

With more tablet PC using n-trig tablet (sadly still overwhelmed by touch-only tablet), I believe adding support for N-trig stylus (or MS ink) is needed, rather than waiting for driver update, since the driver isn't broken anyway. Guess this isn't a question anymore.

Only high price powerful tablets will be running Windows 8 Pro and have driver that use API the interface with windows. These machines will also have USB so external tablets can be attached it the tablet has a built in N-trig digitizer. Is a tablet a good Photoshop device time will tell.

JJMack
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New Here ,
Jul 12, 2013 Jul 12, 2013

I'm thinking about purchasing the new VAIO Duo 13 Custom Touch Ultrabook. Would you guys recommend it or do you think I'll run into driver and other issues?

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New Here ,
Jul 12, 2013 Jul 12, 2013

N-trig, provider of DuoSense® – the first integrated active pen and multi-touch technology, today announced that its pen and touch controller powers Sony’s VAIO® Duo 13 Ultrabook.

So the Duo13 will have the same problems as the Duo 11 with Adobe. BTW I am very happy with my Duo 11: it's a fantastic bit of hardware. Just wish it worked with Adobe.

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