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Weird "Glitch" when dragging image into photoshop!

New Here ,
Feb 26, 2018 Feb 26, 2018

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Recently I have had a weird issue when importing images into Photoshop. Attached are a photo and a video. To avoid this I have saved the illustrator file as a shape in a Creative Cloud library; however, this will not work for most things. If anyone knows why this is happening or how to fix it, please tell me.

Screen Shot 2018-02-26 at 6.59.20 PM.png

Thanks,

Patrick

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correct answers 1 Correct answer

Community Expert , Feb 27, 2018 Feb 27, 2018

If those are png files your are dragging - there is a bug affecting png on the mac.

Try this as a temporary measure . Go to Preferences > Plug Ins and uncheck "Allow Extensions to Connect to Internet" and "Load Extension Panels"

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Community Expert ,
Feb 27, 2018 Feb 27, 2018

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Which file formats are affected?

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New Here ,
Feb 28, 2018 Feb 28, 2018

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png

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Community Expert ,
Mar 01, 2018 Mar 01, 2018

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Then proceed as davescm  indicated, the bug is being worked on.

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Community Expert ,
Feb 27, 2018 Feb 27, 2018

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If those are png files your are dragging - there is a bug affecting png on the mac.

Try this as a temporary measure . Go to Preferences > Plug Ins and uncheck "Allow Extensions to Connect to Internet" and "Load Extension Panels"

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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