What is going on with PS 2025? It is trash!! Tons of crashes! Slow, network opens locks up Mac...[]

[G37455987s17p]

I have been a user of Adobe products for like 3 decades I think. This is the WORSE release I have EVER worked with. 

I'm not sure what is going on at Adobe [cursing removed]! It is SUPER SLOW now, several changes in the way you do things now that have been the same for decades, crashes all the time, if you open a file from my network share though PS it locks the whole laptop up. I'm on Mac. 

I get the Gen AI add ons... But NEVER [removed by moderator] with a good thing. I LITERALLY HATE this new release and I'm considering cancelling my whole CS subscription and moving to something else. 

Adobe.... PLEASE... NEVER change the way basic features work and QA your releases. I'm cool with maybe some bugs on the AI stuff... but this new PS is garbage and super buggy.

PS... FIX YOUR [removed by moderator]

[c.pfaffenbichler]

Please cut back on the inappropriate tone. 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

What have you done for all-purpose trouble-shooting and with regard to Performance-releated Preferences settings so far?

[nicolar3278182]

Please respect the anger of the user.

[c.pfaffenbichler]

What are you referring to exactly? 

[D Fosse]

Please respect the anger of the user.

By @nicolar3278182

We do. That anger, which is futile, needs to be redirected to something constructive, which is to look at why his system crashes. That's not because of Photoshop. I haven't seen a crash in probably ten years, and I use it professionally every day.

If the user can figure out the crashes, he will have a better life and need not be angry anymore.

[ryana98719359]

Photoshop (abuse removed by moderator) now, dont tell people what to cut back on. This (abuse removed by moderator) of people telling people to stop communicating honestly about things is the scourge of the modern age. Everybody just makes everything garbage and then polices everyone who doesnt like it. NONE OF US LIKE THE NEW PHOTOSHOP ITS REIDICULOUS. ITS ALL OF US AGAINST YOU.

[ExUSA]

Many of us use Photoshop to make a living. I'm in it all day long, every day, and it works mostly as expected. Without any cursing, no less.

[c.pfaffenbichler]

NONE OF US LIKE THE NEW PHOTOSHOP ITS REIDICULOUS. ITS ALL OF US AGAINST YOU.

You might be confusing yourself with the totality of Photoshop users. 

[Horrible Home Video]

who are you to tell them to watch their tone? adobe is turning into trash

[Stephen Marsh]

who are you to tell them to watch their tone?

By @Horrible Home Video

Adobe, as the host of this community forum, has guidelines for posting. This is a user to user discussion forum. Not all users wish to read cursing. A moderator removed the inappropriate language from the original post. The rest of the post was left as is and the topic was not locked, nor was the user banned or removed. We get the frustration, as users of the software we have all been there, however, there is a right way to post in this space. @c.pfaffenbichler is a program volunteer in these user forums, with in my estimate a track record of over 23,600 posts over 17 years.

[MarkDS]

I can understand your frustration when something you have been working with for a long time ceases to perform as expected upon an upgrade. I can also understand that with the infinity of operating environments out there and the enormous size and complexity of the Photoshop application code, compatibility glitches can arise that elude whatever kind of QA they are doing - and my understanding is that the ratio of QA staff to developer staff is very high at Adobe, but.....   So the issue is to find out what's going on. The people from Adobe monitoring this forum know their own application, but they don't know your computing environment. So it would be useful to share information about the versions of MacOS and names and versions of all other applications you have running that could affect communication between your photos and Photoshop. That may help them diagnose what's going and get you fixed-up. It's fine to be upset, but cool-headed diagnosis is the only way this gets fixed.

[D Fosse]

Just as a general observation, Photoshop's hardware and system requirements increase with every new version. But your computer is standing still, and at some point components will become obsolete.

Another frequently overlooked potential problem is migrating preferences from the old version. Preferences are prone to corruption because they are rewritten on every application exit. Irregular shutdowns can corrupt them, and errors can accumulate. Settings may not mean exactly the same thing with new code. Corrupt preferences can cause all sorts of weird behavior - very often mistaken for "bugs".

[MarkDS]

So, D Fosse, I suppose you would recommend deleting and re-establishing preferences as perhaps the easiest and most harmless first step to resolution, just in case that's the issue?

[c.pfaffenbichler]

Restoring Preferences is basically the all-purpose-trouble-shooting-routine for inexplicable Photoshop issues. 

[D Fosse]

@MarkDS 

As c.p. says. It's always the first thing you try. And surprisingly often it's all it takes.

Recently, I lost the brush cursor circle. Resetting prefs fixed it. Another time, a while ago, some of my panels (not all) started to lag with jerky sliders. Resetting prefs fixed it.

The point is, these are rather weird symptoms that you normally wouldn't suspect your preferences to be responsible for. There are no user settings for this. But the prefs contain the entire application configuration, and a lot of switches that are thrown in the background. Anything that has changed since it was taken out of the box. 

And to the user, it all looks like "bugs" 😉

[MarkDS]

Interesting, thanks. I knew it is important but didn't realize how ubiquitous.

[Hudley Flipside]

me too... nothing works and then it freezes .... I can not seem to fix it. It is not my Graphics or my computer...

[c.pfaffenbichler]

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

[Zoe31895182pfop]

I’ve been a loyal Photoshop user since 2000, and I’ve never been more frustrated. This update is a disaster. Why fix what wasn’t broken? It feels like I’m relearning an entirely new software—shortcuts have changed, essential tools are missing, and worst of all, Photoshop crashes constantly, losing my work without saving. These changes are crushing my workflow, slowing me down when I need speed and reliability. Adobe, please listen: give us the option to roll back to previous versions on the Cloud. Your loyal users deserve better than this. Fix it or give us a way back. This is beyond disappointing.

[MarkDS]

I haven't up-graded to this latest release yet, so I can't speak from first-hand experience, but two observations I think remain valid: (1) so far we have two people in the universe of upgraders lodging this complaint here. If there were a generic defect with the application, by now I would have expected many more; and (2) several people in this thread have recommended resetting Preferences and seeing whether this re-establishes functionality. Neither of the two complainants have yet told us whether they followed this advice and whether it made a difference.

[Hudley Flipside]

I agree I am hoping all the bugs will be fixed. I can not do my art
business as usual. I hope they will clean it up.

[c.pfaffenbichler]

I agree I am hoping all the bugs will be fixed. I can not do my artbusiness as usual. I hope they will clean it up.
By @Hudley Flipside

Clean up what exactly? 

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...

What have you done for trouble-shooting so far? 

[AlanGilbertson]

I'm not sure why you think you can't roll back to an earlier version of Photoshop (assuming that deleting your Preferences doesn't fix whatever the issue is). Be sure to uncheck "remove prior versions" when you're installing a new major release, so that you can continue to work with the earlier version until you are sure that nothing deal-breaking remains in the new one. You can still reinstall an earlier version and use it if you have a problem, however.

Go here in the Apps page of the CC desktop app:

Click on "Other versions." Here are some of the versions available to install right now:

The reality of any software release is that there will be issues not caught in beta testing, which is why experienced professionals recommend not upgrading as soon as a new version comes out, but waiting at least until the first ".1" release.  By all means install the new version, but don't migrate any work to it right away.

For most of us, this is just common sense, but we also were working professionals long before "It just works" became the (highly misleading) marketing slogan it is. Nothing as complex as an OS or an industrial grade software tool "just works." It takes a huge team and a highly collaborative body of users to shake out the gnarly bits that sneak into >5 million lines of code.

And yes, reset those preferences.

[meighand31478428]

Thanks for this. I'm also very frustrated and didn't realize I could roll back to an earlier version. 

[c.pfaffenbichler]

I’ve been a loyal Photoshop user since 2000, and I’ve never been more frustrated. This update is a disaster. Why fix what wasn’t broken? It feels like I’m relearning an entirely new software—shortcuts have changed, essential tools are missing, and worst of all, Photoshop crashes constantly, losing my work without saving. 

What are you actually talking about? 

Which Tools are you incapable of finding? 

Which shortcuts are you incapable of adapting to your own preferences? 

What have you done about the crashes in the way of all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):
https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td...