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Tony Whitehall
Known Participant
January 9, 2019
Question

When I close files, how can stop the program from asking me if I want to close other the open files?

  • January 9, 2019
  • 6 replies
  • 4974 views

In Photoshop CC 2019, when I close files, how can stop the program from asking me if i want to close other files?

This very annoying problem began recently.

    This topic has been closed for replies.

    6 replies

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    bobbytpi
    Participant
    January 27, 2020

    I've been wanting to know this too especially when several files are created as "new documents".  Never found anything in Photoshop CC settings.  I need a solution more than ever now because Substance Painter (Adobe) has the ability to export 100's of maps to Photoshop and I need to close them out after I run a script to collapse all the open files to a new file.  And there isn't a "okay to all or close all feature" in photoshop.  In windows 10 it has that feature but photoshop.

    D
    Community Expert
    DaveJCummingsCommunity Expert
    Community Expert
    January 9, 2019

    So for clarification,  you're hitting the little "x" on the tab and not in the top left corner of the app?   Have you double checked to make sure when you saved,  you didn't have something that forced you to save as a copy (i.e. trying to save something with multiple layers into a JPG without flattening it)?   As Stephen said,  please post a screenshot showing what you're pressing.  That would help immensely

    T
    Tony WhitehallAuthor
    Known Participant
    January 9, 2019

    Thanks, Dave.

    I'll have to wait till the scenario occurs again before I can make a screen snapshot. 

    In the meantime I'll experiment with your suggestions.

    Yes, I've been clicking the "x" on the top tab the tabbed row of files when the files are tabbed. 

    I'm not aware of an "x" that would quit Photoshop; to quit Photoshop, I'm only aware of the top menu Photoshop CC > Quit Photoshop, or Command Q (or Force Quitting from the Apple menu) and I haven't been doing any of those things to try to close my files in this scenario.

    I do often save TIFFs as JPEGs without flattening manually first, because saving TIFFs as JPEGs automatically flattens the files.

    Tony

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    January 9, 2019

    https://forums.adobe.com/people/Tony+Whitehall  wrote

    I do often save TIFFs as JPEGs without flattening manually first, because saving TIFFs as JPEGs automatically flattens the files.

    Yes, it does, but you will still get a prompt to save the layered original, in addition to the jpeg copy. Just so we're clear on that.

    Jon-M-Spear
    Jon-M-Spear
    Legend
    January 9, 2019

    It will only do that with unsaved documents.  Save them before shut-down and you wan't get the warning.

    T
    Tony WhitehallAuthor
    Known Participant
    January 9, 2019

    Thanks, guys.

    This problem has been happening recently when I close files (by clicking the tiny "x" in the highlighted title of the top, open file, or at the top of the screen choosing File > Close from the menu. 

    I'm not trying to quit Photoshop; I don't go at the top of the screen and choosing Photoshop CC > Quit Photoshop, or pressing Command Q.

    I think the anomaly began after I 'upgraded' from CC 2017 to CC 2019.  (This is an example of why I'm leery about 'upgrades'.)

    Tony

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    January 9, 2019

    Ah, this is probably a different thing. If you're saving a file to a format that does not support all the file properties, typically jpeg, Photoshop will save out a copy.

    It means that the original file, all properties intact, is still open and ready to be saved in full. If you dismiss that, your file properties (like layers, masks, 16 bit depth and so on), are gone forever. But you get one more chance. Photoshop tries to save you from yourself, so to speak.

    You should take that warning seriously. It means what it says.

    D Fosse
    Community Expert
    D FosseCommunity Expert
    Community Expert
    January 9, 2019

    It happens that only the front document is visible. Other open documents may be hidden and you don't see them until you click the Photoshop icon in the taskbar, then they come up.

    In other words, the message actually means what it says. You do have other open documents.

    I can't recall when I started seeing this behavior, but it's a long time ago. No idea if it's bug or design. I'm not all that bothered by it, just as long as I remember that there may still be open, unsaved documents.

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    January 9, 2019

    It sounds more like you closed Photoshop not an open document.  If you do that any open document that has  unsaved changes Photoshop will give you an opportunity to save each changed unsaved documents before closing down.  Document that have no unsaved changes will be closed without any saving prompt.  Photoshop is not a file editor  Photoshop  edits Image documents.

    JJMack
    Chuck Uebele
    Community Expert
    Chuck UebeleCommunity Expert
    Community Expert
    January 9, 2019

    As far as I know, this has always been a PS feature if any file hasn't been saved. Not new to 2019. You can do a close all, and then check the box to apply do not save to all files.

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