Inspiring

Answered

When I drag a object onto a new canvas, the new layer is made but is invisible

Forum|Forum|4 years ago
June 25, 2021
4 replies
2417 views

I have been using photoshop for years and never seen this. I installed photoshop on a fresh install of windows. It appears to run fine except now, when I open a PNG and want to drag it from one tab to the blank canvas I am working on, it does not show up. It makes a new layer, it just is invisible. What could be going on here? I am using the creative cloud version so it's up to date.

Problem or error

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Correct answer VITABarre

Hi @VITABarre

All the Shift key does is center the image in the new window. For testing purposes, can you go to Window > Arrange > Tile and try it again? Return to Tabs with Window > Arrange > Consolidate.

Also, just for testing purposes try it with two other files. One can be a simple shape and the other a new file with nothing in it or maybe a photo.

You may have to reset preferences after backing up customization, but first try quit and relaunch. If that fails, try rebooting your computer. Reset is in Prefs > General > Reset Preferences on Quit.

https://helpx.adobe.com/photoshop/using/preferences.html

(I think tabs were introduced in CS3, but that does not relate to your issue.)

~ Jane

I wanted to update everyone on my discovery. I freshly set up photoshop and this was my first project on the new setup.

I noticed another issue and tried to troubleshoot it and then discovered why my layers were not working.

The problem: Image Canvas Size

For some odd reason, my canvas size was set to inches and 1000 inches. This meant my small icon file looked invisible because it was so tiny in comparison. It also meant my brush tool had a delay when using it.

Once I fixed the size, everything went to working. Thanks for all the wonderful help. I knew it had to be something simple.

jane-e

Community Expert

@VITABarre wrote:

It makes a new layer, it just is invisible.

Hi

Before you release the mouse, try holding the Shift key to center the image being dragged in the document window of the new file.

Also, I just watched your video and it looks like you stopped on the new tab, then moved your mouse down. If you stop and the tab and release, you lose the move and have to start again. Make sure you pause on the tab long enough to activate it and don't let go as you move the mouse down. This step isn't clear in your video.

~ Jane

V

VITABarreAuthor

Inspiring

What am I missing here? I have been using Photoshop since CS6 and always just dragged it into a new tab and on top of the center of the new blank canvas. I tried holding shift but that did nothing.

I wait until the middle of the new canvas to let go of the mouse. You can see a new layer being made, with no content from the other tab.

V

VITABarreAuthorCorrect answer

Inspiring

Hi @VITABarre

All the Shift key does is center the image in the new window. For testing purposes, can you go to Window > Arrange > Tile and try it again? Return to Tabs with Window > Arrange > Consolidate.

Also, just for testing purposes try it with two other files. One can be a simple shape and the other a new file with nothing in it or maybe a photo.

You may have to reset preferences after backing up customization, but first try quit and relaunch. If that fails, try rebooting your computer. Reset is in Prefs > General > Reset Preferences on Quit.

https://helpx.adobe.com/photoshop/using/preferences.html

(I think tabs were introduced in CS3, but that does not relate to your issue.)

~ Jane

I wanted to update everyone on my discovery. I freshly set up photoshop and this was my first project on the new setup.

I noticed another issue and tried to troubleshoot it and then discovered why my layers were not working.

The problem: Image Canvas Size

For some odd reason, my canvas size was set to inches and 1000 inches. This meant my small icon file looked invisible because it was so tiny in comparison. It also meant my brush tool had a delay when using it.

Once I fixed the size, everything went to working. Thanks for all the wonderful help. I knew it had to be something simple.

V

VITABarreAuthor

Inspiring

JJMack

Community Expert

Your problem seem to be related to using in tabs. When I edit in Tabs I have your problem. However, I do not edit in tabs I do not have your problem. Please report this issue to Adobe at https://feedback.photoshop.com/

JJMack

V

VITABarreAuthor

Inspiring

How can I edit not in tabs? I have always used tabs 🙂

JJMack

Community Expert

Try targeting the top layer in the document you will drag the layer into before you drag the layer. The new layer will be the layer above the document current layer. If not on top the layer may will be hidden bet higher layers in the layer stack

JJMack

V

VITABarreAuthor

Inspiring

I wait until it shows the + sign over the middle of the no background canvas and nothing. It makes a layer and is invisible. If I turn off the "eye" on the canvas, I still dont see my new layer.

JJMack

Community Expert

One windows 10 PS 22.4.2 this is what I see.

JJMack

Bojan Živković11378569

Community Expert

We may need more details. Where do you release mouse button when dragging onto another document. Maybe you are doing that off canvas?

Ther can be and other issues if your object is on layer with blending mode, for example. Can you post some screenshot to give us more light on problem? For example screenshot with Layers panel visible before dragging and after dragging onto new document?

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