Where is the right forum for a DNG/RAW question?

[dough63376286]

Here's my problem, the Adobe DNG convertor (v10) won't see my Nikon raw files, it doesn't matter how I get the files from the camera to the computer, it just doesn't see them. I tried calling adobe but they just pointed me to the forums, which by the way are a nightmare to navigate around.

I have windows 10, Nikon D3400 & CS4, which I why I need the DNG convertor.

Am I going to upgrade to a later version of photoshop - no. I only use it occasionally and it's just not worth it to me (I'm a pensioner)

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[OldBob1957]

Your best bet is probably the Photoshop forum located HERE.

Good luck

--OB

[dough63376286]

Thank you

      From: OldBob1957 <forums_noreply@adobe.com>

To: Doug Horrigan <doug_horrigan@yahoo.co.uk>

Sent: Tuesday, 12 December 2017, 15:27

created by OldBob1957 in The Lounge - View the full discussionYour best bet is probably the Photoshop forum located HERE. Good luck --OB If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10035884#10035884 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10035884#10035884 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in The Lounge by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.  This email was sent by Adobe Community because you are a registered user.

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[davescm · Accepted solution]

What do you see when you open the convertor and browse to the location of your files?

At step 1 you actually won't see any files listed - you are just picking the folder.

Same at step 2

Only at step 4 "Convert" will it search for a list of files and start converting them.

Dave

[dough63376286]

Hi Dave,

Brilliant, many thanks

Kind regardsDoug

[SG...]

Hi Doug,

Further questions can be asked in this forum if needed: Adobe Camera Raw

regards,

steve