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why are my prints when photoshop manages colours, the wrong colour

New Here ,
Dec 16, 2024 Dec 16, 2024

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I have been using photoshop for printing my prints for the last year printing to my canon pro 300 and using hahnemuhle german etching paper. suddenly after updating my laptop and photoshop the colours of my prints are extremely exaggerated and incorrect. I have re downloaded all the new drivers for the printer and the icc profiles for the paper however i have woked out the issue lies with photoshop when i select "photoshop manages colours" in the print dialogue box. has anyone else had this issue or know how i can fix this?

 

in the image ive attached the print on the left is how they used to look and is correct, and the print on the right is how they look now. they are both printed with the same settings and same paper

 

photoshop version: 26.1.0

mac os 15.1

canon pro 300 drivers - latest version

 

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Adobe
Community Expert ,
Dec 16, 2024 Dec 16, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Dec 16, 2024 Dec 16, 2024

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Open the Photoshop Print dialog. Click "Print Settings". Take a screenshot that shows both, like this. The yellow markings are the settings you need to watch:

print_settings_X.png

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Community Expert ,
Dec 19, 2024 Dec 19, 2024

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@intuitive_Captain4058 Your post reads like a setting has changed in your print process.

D.Fosse touched on, A media / printer ICC profile relies on the user making the exact same selections in Print Settings that the profile creator used.

Why? 

Because the media selection and the option for "no color adjustment' (if you see that) both make a large difference to image appearance.

 

You'll probably see theMacOS Print settings dialog differs a little from the one shown above, if it's working right on a Mac with photoshop the colour matching section should be preselected and greyed out. 

Below is macOSVentura:-

Screenshot 2024-12-19 at 17.11.40.jpg

click colour matching and the dialogue popup below opens 

Screenshot 2024-12-19 at 17.11.55.jpg

 

 

Hahnemuehle should have given you the correct settings  for the Print Settings dialogue along with the ICC profile download. You may need to seek those out.

  

neil barstow - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colour management

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

 

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