Why does my Hand tool zoom

Report · Jun 21, 2018

This is one that has been driving me crazy foe months So i'm finally getting around to trying to find an answer.

I've been using Photoshop since version 4 and the hand tool has always just allowed you to just move the artwork around n the stage.

No win CS^ the hand tool zooms and re positions the artwork.

Is there any way to get the old behavior back?

Report · Jun 21, 2018

See this thread: Photoshop hand tool zooms out randomly - Graphic Design Stack Exchange

Report · Jun 22, 2018

Apparently that thread doesn't work I get a page that is too big for the browser window. It doesn't scroll so all I get is a cropped segment of a paragraph in text that must be something like 300 pixels

Report · Jun 22, 2018

I didn't know you had this going on with your browser. "Cmd 0" will fit it to screen.

Report · Jun 24, 2018

I don't need it to fit the screen. I need it to work when I am already zoomed in on an image and needing to move around on the zoomed in image

Report · Jun 24, 2018

Ok, try resetting your Photoshop Preferences:

If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:

Windows - double-click the PS icon to start Photoshop

Immediately Hold down CTRL-SHIFT-ALT

You will see a delete preferences dialog. Click “yes".

Report · Jul 01, 2018

Didn't work

Report · Jul 01, 2018

Preferences or Disable OpenGL.

Report · Jul 02, 2018

Report · Jul 01, 2018

Let's see if resetting the Hand Tool helps. Right-click on the Hand Tool icon here:

Report · Jul 01, 2018

Also, I'm not sure of you are using a tablet. Sometimes the windows Ink and tablet drivers clash.

What was mean by "disabling the GPU" is Photoshop Edit > Preferences > Performance and uncheck "Use Graphics Processor."

Report · Jun 22, 2018

Does the OS version you are using fall within the

Older versions of Photoshop system requirements

What plug ins do you have installed (eg: wacom driver version)

Report · Jun 24, 2018

I'm using Adobe Illustrator CS6 Extended on a Windows 7 machine

Intel I7 2600 3.40 GHZ

RAM: 16 GB

45 GB usable disk space

No plugins

Report · Jun 26, 2018

Disable OpenGL.

Preferences >> Performance... >> Graphics Processor Settings block >> uncheck Use Graphics Processor checkbox and restart Photoshop.

Report · Jul 02, 2018

I actually get this every once in a while as well. Its not constant behavior, so I've also shrugged it off as a bug.

System Info:

Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x64

Operating System: Windows 7 64-bit

Version: 6.1 Service Pack 1

System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3392 MHz

Built-in memory: 16350 MB

Free memory: 4230 MB

Memory available to Photoshop: 14719 MB

Memory used by Photoshop: 90 %

Image tile size: 128K

Image cache levels: 4

OpenGL Drawing: Enabled.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

OpenGL Allow Old GPUs: Not Detected.

Video Card Vendor: NVIDIA Corporation

Video Card Renderer: NVS 300/PCIe/SSE2

Display: 2

Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920

Display: 1

Display Bounds:= top: 0, left: 1920, bottom: 1080, right: 3840

Video Card Number: 1

Video Card: NVIDIA NVS 300

OpenCL Unavailable

Driver Version: 9.18.13.697

Driver Date: 20121002000000.000000-000

Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

Video Mode: 1920 x 1080 x 4294967296 colors

Video Card Caption: NVIDIA NVS 300

Video Card Memory: 512 MB

Video Rect Texture Size: 8192

Serial number: 90148093531915291997

Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

Temporary file path: C:\Users\DUNGAR~1\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

D:\, 931.5G, 481.6G free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

Additional Plug-ins folder: not set

Installed components:

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LogSession.dll LogSession 2.1.2.1640

mediacoreif.dll DVA Product 6.0.0

MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174

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pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CS6 CS6

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PSViews.dll Adobe Photoshop CS6 CS6

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Required plug-ins:

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Accented Edges 13.0

Adaptive Wide Angle 13.0

ADM 3.11x01

Angled Strokes 13.0

Average 13.0.1 (13.0.1.3 x001)

Bas Relief 13.0

BMP 13.0

Camera Raw 9.1.1

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Chalk & Charcoal 13.0

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Chrome 13.0

Cineon 13.0.1 (13.0.1.3 x001)

Clouds 13.0.1 (13.0.1.3 x001)

Collada 13.0.1 (13.0.1.3 x001)

Color Halftone 13.0

Colored Pencil 13.0

CompuServe GIF 13.0

Conté Crayon 13.0

Craquelure 13.0

Crop and Straighten Photos 13.0.1 (13.0.1.3 x001)

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Dark Strokes 13.0

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Entropy 13.0.1 (13.0.1.3 x001)

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Fibers 13.0

Film Grain 13.0

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Flash 3D 13.0.1 (13.0.1.3 x001)

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Glass 13.0

Glowing Edges 13.0

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Photocopy 13.0

Photoshop 3D Engine 13.0.1 (13.0.1.3 x001)

Picture Package Filter 13.0.1 (13.0.1.3 x001)

Pinch 13.0

Pixar 13.0.1 (13.0.1.3 x001)

Plaster 13.0

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PNG 13.0

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Solarize 13.0.1 (13.0.1.3 x001)

Spatter 13.0

Spherize 13.0

Sponge 13.0

Sprayed Strokes 13.0

Stained Glass 13.0

Stamp 13.0

Standard Deviation 13.0.1 (13.0.1.3 x001)

Sumi-e 13.0

Summation 13.0.1 (13.0.1.3 x001)

Targa 13.0

Texturizer 13.0

Tiles 13.0

Torn Edges 13.0

Twirl 13.0

U3D 13.0.1 (13.0.1.3 x001)

Underpainting 13.0

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Variance 13.0.1 (13.0.1.3 x001)

Variations 13.0.1 (13.0.1.3 x001)

Water Paper 13.0

Watercolor 13.0

Wave 13.0

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WIA Support 13.0.1 (13.0.1.3 x001)

Wind 13.0

Wireless Bitmap 13.0.1 (13.0.1.3 x001)

ZigZag 13.0

Optional and third party plug-ins:

TinyPNG and TinyJPG NO VERSION

Plug-ins that failed to load: NONE

Flash:

CSS3Ps

Mini Bridge

Kuler

Installed TWAIN devices: NONE

Report · Jan 24, 2021

Alright I know this was asked a long time ago, but I figured it out after about 45 mins (of wasted time).

Instead of using the hand tool, use the space bar shortcut instead. It temporarily uses the pan/hand tool and doesn't do the super annoying zoom function.

If you're using a pen tablet, set the button shortcut to spacebar and it should work perfectly.

I'm replying two years late, just in case someone has the same problem I hope to save them wasting so much time to correct this.

Report · Mar 23, 2022

Thank you, this really helped!

Why does my Hand tool zoom

1 Correct answer

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