Why does Photoshop print with a red tinge whilst Powerpoint prints fine?

Thanks everyone once again for your help. I had already calibrated my monitor using a Spyder, but your advice about there being colour management conflict between the printer and the applications and the paper profiles led me to search various things and I found this brilliant article on Epson's website:

How to manage consistent colours using Photoshop

After carefully following the instructions, I managed to produce a normal looking photo. To avoid wasting ink I made it small, but bizarrely when I undid that resize and printed again full size (double checking the printer settings were the same), the large version came out red again. 

Completely baffling, but I'll keep trying to figure out the cause. 

Thank you again,

Katie

Hi

you are going to need an accurate ICC profile of the paper/printer combination.

plus, ideally, to calibrate and profile the screen so you know that what you are looking at IS correct

I hope this helps

if so, please "like" my reply

thanks

neil barstow, colourmanagement.net

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Hello again and thanks for your replies. I've been able to do some further testing and whilst I thought that my prints were printing well from Powerpoint and not in Photoshop, it appears that it has something to do with the paper settings. 

I happened to do a draft print from Powerpoint and the colours were great. But when I switched to printing on glossy paper, the prints came out all red. I have tested this in powerpoint on two different computers (where the photo looks fine on screen) and I've tested from Photoshop where the image also looks fine but prints out red. 

In short, the better quality the paper, the redder the image is! I suppose the problem has shifted a bit, but do you have any ideas what the solution is?

Many thanks all,

Katie

There may be a few things at play here

Microsoft gives users some non colour managed applications such as Photos, looks like Powerpoint (PP) is one of those [ https://support.microsoft.com/en-us/help/3142536/office-documents-don-t-recognize-image-color-management-when-printed ] so it may be a coincidence that its printing right from PP, because there will be no colour management between the PP app and the screen to correct appearance.

(this process uses the screen ICC profile in photoshop) .

This would suggest that your original image may actually have a colour tint [as shown when printed from Photoshop]

However, that's a good tip to try setting Photoshop's print screen to "printer color management" and tehn make sure all the print driver settings windows [items such as "media"] are set just the same as when you printed from PP. 

I hope this helps

if so, please "like" my reply

thanks

neil barstow, colourmanagement.net

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

I think there is some conflict with photoshop color managment and your printer color managment. In print dialog window try  to enable color handling by printer driver (and not by photoshop)

Hi, please take a look here:

https://helpx.adobe.com/in/photoshop/using/color-managing-documents--printing.html