Why is there no artboard transparency in version Photoshop 2021?

Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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Hello!
Faced with difficulties in version 2021, I ask the community for help.
I can not export PNG with transparent background as I did before. I have 20 artboards in one file and some I adjust to sizes through this export, but now the result is not the same (see photo).
What should I do to get transparency back ???11.png22.png

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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same problem in PS 21(( 

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New Here ,
Jan 27, 2021 Jan 27, 2021

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This took me a minute to figure out too! With the Artboard layer selected (not the object layer), you can go to properties and change background color to transparent. 
Screen Shot 2021-01-27 at 4.52.04 PM.pngScreen Shot 2021-01-27 at 4.52.10 PM.png

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Community Beginner ,
Jan 29, 2021 Jan 29, 2021

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if you watch screen in post, you will see that fil of bg already transparent, but when you safe photo, there no transparent(

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Adobe Community Professional ,
Jan 29, 2021 Jan 29, 2021

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Your Canvas is transparent, but your Artboard may not be. I see you pointed to the transparent setting, but in that panel it says Canvas. Select the Artboard in the Layers panel. Then make sure the Artboard backgound color is set to Transparent.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Adobe Community Professional ,
Jan 29, 2021 Jan 29, 2021

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Your Canvas is transparent, but your Artboard may not be. I see you pointed to the transparent setting, but in the Properties panel it says Canvas. Select the Artboard in the Layers panel. Then make sure the Artboard backgound color is set to Transparent.


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Community Beginner ,
Jan 29, 2021 Jan 29, 2021

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I understand what you advise, it has transparent in the settings, but i see white bg in artboard, this is the essence of the problem..this appeared only in version 21

 

my screens in russian, but they same like in top of post

Прозрачный = transparent

 

1.png2.png

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Adobe Community Professional ,
Jan 29, 2021 Jan 29, 2021

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OK, that's defintely odd behavior. Trying resetting Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preferences.html 


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Community Beginner ,
Jan 31, 2021 Jan 31, 2021

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Resetting settings does not help !!!
The artboard is still "white" even if you set transparency.

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Community Beginner ,
May 24, 2022 May 24, 2022

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I can't believe... Expert & Instructor..?

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New Here ,
Jan 29, 2021 Jan 29, 2021

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I like this concept and i learn from heare nice and keep it up

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New Here ,
Apr 03, 2021 Apr 03, 2021

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I'm having the same problem on every work computer of the lab that has photoshop 2021 installed! We've been having to completely avoid using artboards for months! Transparency doesn't export on artboards! 

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New Here ,
May 06, 2021 May 06, 2021

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I was testing, last normal working version was Adobe Photoshop 2020 v21.2.1.265. 

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New Here ,
Jan 14, 2022 Jan 14, 2022

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same problem and no solution! 
v23.0.2

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New Here ,
May 24, 2022 May 24, 2022

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It works on PS 2022 23.2.1

 

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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To export transparency:

 

File > Export > Artbaords to Files > Select PNG 24 from File Type > Click/Check Export Options box > Select Trancparent > Click "Run"

 

I hope this work for you.

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Community Beginner ,
Jan 20, 2022 Jan 20, 2022

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Excuse the spelling 🙂 - cannot re-edit

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New Here ,
Jan 20, 2022 Jan 20, 2022

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It did not work. I will update to latest version and check. It was and/or is bug in the software but back then last version that worked normally is v21.2.1.265

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New Here ,
Mar 31, 2022 Mar 31, 2022

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This works! it didn't fix the problem with the artboards being white, but it exported the files the way i needed. Thank you ❤️

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New Here ,
May 24, 2022 May 24, 2022

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It works on PS 2022 23.2.1

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New Here ,
Feb 07, 2022 Feb 07, 2022

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Group all the Artboard's content, then R.Click on the group => Export As, and enjoy 🙂

Screenshot 2022-02-07 142521.jpg

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New Here ,
Mar 25, 2022 Mar 25, 2022

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omg thanks this can be a temporary solution for this problem ❤️

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Community Beginner ,
May 24, 2022 May 24, 2022

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I've got same error in PS 21 (ver 22.5.1), but cannot solve it

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New Here ,
May 24, 2022 May 24, 2022

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It works on PS 2022 23.2.1.

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Community Beginner ,
May 24, 2022 May 24, 2022

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This guy doesnt understand what's going on.

We are talking to PS 21, not PS 22.

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