Why OpenCL is grayed out in supported and updated graphics card?

Report · Jun 21, 2012

Hi,

I have NVIDIA GeForce 520 which does support open CL and is officially tested by Adobe.

I have the most updated driver installed from Nvidia.

I have win 7 64bit

I use Photoshop CS6 64bit

and still in preferences->performance->advanced settings

I see "Use OpenCL" grayed out.

Can anyone explain this?

Report · Mar 16, 2017

I have purchase a new laptop with core i5, 8gb ram with 2GB NVIDIA Graphics and also installed graphics and video driver but openCL checkbox is not enabled.

Report · Mar 17, 2017

Which Nvidia Graphic?

Report · Mar 17, 2017

NVIDIA GetForce 920MX

Report · Mar 19, 2017

Any one please help to solve this problem. How can i fixed it ??

Report · Apr 04, 2017

I just updated mt graphic driver. It will only work if you pay for one? This is my system info. I use Intel graphics

Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099 x64

Number of Launches: 10

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:7, Stepping:8 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

Physical processor count: 2

Processor speed: 2167 MHz

Built-in memory: 8082 MB

Free memory: 3777 MB

Memory available to Photoshop: 6935 MB

Memory used by Photoshop: 71 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Display Bounds: top=0, left=0, bottom=768, right=1366

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=0

glgpu[0].GLVersion="4.0"

glgpu[0].IsIntegratedGLGPU=1

glgpu[0].GLMemoryMB=2112

glgpu[0].GLName="Intel(R) HD Graphics"

glgpu[0].GLVendor="Intel"

glgpu[0].GLVendorID=32902

glgpu[0].GLDriverVersion="10.18.10.4425"

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="Intel(R) HD Graphics"

glgpu[0].GLRendererID=3889

glgpu[0].HasGLNPOTSupport=1

glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32"

glgpu[0].GLDriverDate="20160404000000.000000-000"

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.4425"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[96]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

clgpu[0].CLPlatformVersion="1.2 "

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=1

clgpu[0].CLMemoryMB=1374

clgpu[0].CLName="Intel(R) HD Graphics"

clgpu[0].CLVendor="Intel(R) Corporation"

clgpu[0].CLVendorID=32902

clgpu[0].CLDriverVersion="10.18.10.4425"

clgpu[0].CLBandwidth=4.83857e+09

clgpu[0].CLCompute=18.9154

License Type: Subscription

Serial number: 96040809833960686681

GUIDBucket:

bucket: 189

test: DocumentPanel

Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

Temporary file path: C:\Users\Ruthie\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

D:\, 19.3G, 357.3M free

Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2016/11/04-01:10:53 79.578171 79.578171

AdbePM.dll PatchMatch 2016/11/03:19:48:57 1.578146 1.578146

AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0

AdobeOwl.dll Adobe Owl 5.2.11

AdobePDFL.dll PDFL 2016/08/10-16:53:20 79.195992 79.195992

AdobePIP.dll Adobe Product Improvement Program 7.4.1.60.45263

AdobeSVGAGM.dll AdobeSVGAGM 79.578171 79.578171

AdobeXMP.dll Adobe XMP Core 2016/09/14-01:09:01 79.159824 79.159824

AdobeXMPFiles.dll Adobe XMP Files 2016/09/14-01:09:01 79.159824 79.159824

AdobeXMPScript.dll Adobe XMP Script 2016/09/14-01:09:01 79.159824 79.159824

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2016/11/04-01:10:53 79.578171 79.578171

ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2

AIDE.dll AIDE 2016/05/27-01:08:49 79.574279 79.574279

amtlib.dll AMTLib (64 Bit) 10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17) 1.000000

ARE.dll ARE 2016/11/04-01:10:53 79.578171 79.578171

AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390

AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390

Bib.dll BIB 2016/11/04-01:10:53 79.578171 79.578171

BIBUtils.dll BIBUtils 2016/11/04-01:10:53 79.578171 79.578171

boost_date_time.dll photoshopdva 10.0.0

boost_signals.dll photoshopdva 10.0.0

boost_system.dll photoshopdva 10.0.0

boost_threads.dll photoshopdva 10.0.0

cg.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

CIT.dll Adobe CIT 2.1.0.1 2.1.0.1

CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1

CoolType.dll CoolType 2016/11/04-01:10:53 79.578171 79.578171

dnssd.dll Bonjour 3,0,0,2

dvaaudiodevice.dll photoshopdva 10.0.0

dvacore.dll photoshopdva 10.0.0

dvamarshal.dll photoshopdva 10.0.0

dvamediatypes.dll photoshopdva 10.0.0

dvametadata.dll photoshopdva 10.0.0

dvametadataapi.dll photoshopdva 10.0.0

dvametadataui.dll photoshopdva 10.0.0

dvaplayer.dll photoshopdva 10.0.0

dvatransport.dll photoshopdva 10.0.0

dvaui.dll photoshopdva 10.0.0

dvaunittesting.dll photoshopdva 10.0.0

dynamiclink.dll photoshopdva 10.0.0

ExtendScript.dll ExtendScript 2016/01/26-16:09:33 80.1060872 80.1060872

icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339

igestep30.dll IGES Reader 9.3.0.113

imslib.dll IMSLib DLL 10.0.0.1

JP2KLib.dll JP2KLib 2016/05/26-01:08:58 79.262945 79.262945

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0

LogSession.dll LogSession 7.4.1.60.45263

mediacoreif.dll photoshopdva 10.0.0

MPS.dll MPS 2016/09/14-15:20:26 79.577269 79.577269

pdfsettings.dll Adobe PDFSettings 1.04

Photoshop.dll Adobe Photoshop CC 2017 18.0.1

Plugin.dll Adobe Photoshop CC 2017 18.0.1

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 7.0.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 7.0.0.67

PSArt.dll Adobe Photoshop CC 2017 18.0.1

PSViews.dll Adobe Photoshop CC 2017 18.0.1

SCCore.dll ScCore 2016/01/26-16:09:33 80.1060872 80.1060872

SVGRE.dll SVGRE 79.578171 79.578171

svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0

tbb.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0412

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 4, 2016, 0412

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll Kernel 9.3.0.113

TFKGEOM.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1

VulcanControl.dll Vulcan Application Control Library 5.3.0.16

VulcanMessage5.dll Vulcan Message Library 5.3.0.16

WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960

wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Accented Edges 18.0.1 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 18.0.1 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 18.0.1 - from the file “Filter Gallery.8bf”

Average 18.0.1 (2017.0.1 x001 x003) - from the file “Average.8bf”

Bas Relief 18.0.1 - from the file “Filter Gallery.8bf”

BMP 18.0.1 - from the file “Standard MultiPlugin.8bf”

Camera Raw 9.9 - from the file “Camera Raw.8bi”

Camera Raw Filter 9.9 - from the file “Camera Raw.8bi”

Chalk && Charcoal 18.0.1 - from the file “Filter Gallery.8bf”

Charcoal 18.0.1 - from the file “Filter Gallery.8bf”

Chrome 18.0.1 - from the file “Filter Gallery.8bf”

Cineon 18.0.1 (2017.0.1 x001 x003) - from the file “Cineon.8bi”

Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds.8bf”

Collada 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Color Halftone 18.0.1 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 18.0.1 - from the file “Filter Gallery.8bf”

CompuServe GIF 18.0.1 - from the file “Standard MultiPlugin.8bf”

Conté Crayon 18.0.1 - from the file “Filter Gallery.8bf”

Craquelure 18.0.1 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 18.0.1 (2017.0.1 x001 x003) - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 18.0.1 - from the file “Standard MultiPlugin.8bf”

Crosshatch 18.0.1 - from the file “Filter Gallery.8bf”

Crystallize 18.0.1 - from the file “Standard MultiPlugin.8bf”

Cutout 18.0.1 - from the file “Filter Gallery.8bf”

Dark Strokes 18.0.1 - from the file “Filter Gallery.8bf”

De-Interlace 18.0.1 - from the file “Standard MultiPlugin.8bf”

Dicom 18.0.1 - from the file “Dicom.8bi”

Difference Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds.8bf”

Diffuse Glow 18.0.1 - from the file “Filter Gallery.8bf”

Displace 18.0.1 - from the file “Standard MultiPlugin.8bf”

Dry Brush 18.0.1 - from the file “Filter Gallery.8bf”

Eazel Acquire 18.0.1 (2017.0.1 x001 x003) - from the file “EazelAcquire.8ba”

Entropy 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Export Color Lookup Tables NO VERSION - from the file “Export3DLUT.8be”

Extrude 18.0.1 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “FastCore.8bx”

Fibers 18.0.1 - from the file “Standard MultiPlugin.8bf”

Film Grain 18.0.1 - from the file “Filter Gallery.8bf”

Filter Gallery 18.0.1 - from the file “Filter Gallery.8bf”

Flash 3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Fresco 18.0.1 - from the file “Filter Gallery.8bf”

Glass 18.0.1 - from the file “Filter Gallery.8bf”

Glowing Edges 18.0.1 - from the file “Filter Gallery.8bf”

Google Earth 4 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Grain 18.0.1 - from the file “Filter Gallery.8bf”

Graphic Pen 18.0.1 - from the file “Filter Gallery.8bf”

Halftone Pattern 18.0.1 - from the file “Filter Gallery.8bf”

HDRMergeUI 18.0.1 - from the file “HDRMergeUI.8bf”

HSB/HSL 18.0.1 - from the file “Standard MultiPlugin.8bf”

IFF Format 18.0.1 - from the file “Standard MultiPlugin.8bf”

IGES 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Ink Outlines 18.0.1 - from the file “Filter Gallery.8bf”

JPEG 2000 18.0.1 - from the file “JPEG2000.8bi”

Kurtosis 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Lens Blur 18.0.1 - from the file “Lens Blur.8bf”

Lens Correction 18.0.1 - from the file “Lens Correction.8bf”

Lens Flare 18.0.1 - from the file “Standard MultiPlugin.8bf”

Liquify 18.0.1 - from the file “Liquify.8bf”

Matlab Operation 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort.8bf”

Maximum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Mean 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Measurement Core 18.0.1 (2017.0.1 x001 x003) - from the file “MeasurementCore.8me”

Median 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Mezzotint 18.0.1 - from the file “Standard MultiPlugin.8bf”

Minimum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

MMXCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “MMXCore.8bx”

Mosaic Tiles 18.0.1 - from the file “Filter Gallery.8bf”

Multiprocessor Support 18.0.1 (2017.0.1 x001 x003) - from the file “MultiProcessor Support.8bx”

Neon Glow 18.0.1 - from the file “Filter Gallery.8bf”

Note Paper 18.0.1 - from the file “Filter Gallery.8bf”

NTSC Colors 18.0.1 (2017.0.1 x001 x003) - from the file “NTSC Colors.8bf”

Ocean Ripple 18.0.1 - from the file “Filter Gallery.8bf”

OpenEXR 18.0.1 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 18.0.1 - from the file “Filter Gallery.8bf”

Palette Knife 18.0.1 - from the file “Filter Gallery.8bf”

Patchwork 18.0.1 - from the file “Filter Gallery.8bf”

Paths to Illustrator 18.0.1 - from the file “Standard MultiPlugin.8bf”

PCX 18.0.1 (2017.0.1 x001 x003) - from the file “PCX.8bi”

Photocopy 18.0.1 - from the file “Filter Gallery.8bf”

Photoshop 3D Engine 18.0.1 (2017.0.1 x001 x003) - from the file “Photoshop3DEngine.8bi”

Photoshop Touch 14.0 - from the file “PSDX.8bi”

Picture Package Filter 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort.8bf”

Pinch 18.0.1 - from the file “Standard MultiPlugin.8bf”

Pixar 18.0.1 (2017.0.1 x001 x003) - from the file “Pixar.8bi”

Plaster 18.0.1 - from the file “Filter Gallery.8bf”

Plastic Wrap 18.0.1 - from the file “Filter Gallery.8bf”

PLY 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

PNG 18.0.1 - from the file “Standard MultiPlugin.8bf”

Pointillize 18.0.1 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 18.0.1 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 18.0.1 (2017.0.1 x001 x003) - from the file “PBM.8bi”

Poster Edges 18.0.1 - from the file “Filter Gallery.8bf”

PRC 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Radial Blur 18.0.1 - from the file “Standard MultiPlugin.8bf”

Radiance 18.0.1 (2017.0.1 x001 x003) - from the file “Radiance.8bi”

Range 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Render Color Lookup Grid NO VERSION - from the file “Export3DLUT.8be”

Reticulation 18.0.1 - from the file “Filter Gallery.8bf”

Ripple 18.0.1 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 18.0.1 - from the file “Filter Gallery.8bf”

Save for Web 18.0.1 - from the file “Save for Web.8be”

ScriptingSupport 18.0.1 - from the file “ScriptingSupport.8li”

Shake Reduction 18.0.1 - from the file “Shake Reduction.8bf”

Shear 18.0.1 - from the file “Standard MultiPlugin.8bf”

Skewness 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Smart Blur 18.0.1 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 18.0.1 - from the file “Filter Gallery.8bf”

Solarize 18.0.1 (2017.0.1 x001 x003) - from the file “Solarize.8bf”

Spaces 18.0.1 - from the file “Spaces.8li”

Spatter 18.0.1 - from the file “Filter Gallery.8bf”

Spherize 18.0.1 - from the file “Standard MultiPlugin.8bf”

Sponge 18.0.1 - from the file “Filter Gallery.8bf”

Sprayed Strokes 18.0.1 - from the file “Filter Gallery.8bf”

Stained Glass 18.0.1 - from the file “Filter Gallery.8bf”

Stamp 18.0.1 - from the file “Filter Gallery.8bf”

Standard Deviation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

STL 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Sumi-e 18.0.1 - from the file “Filter Gallery.8bf”

Summation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Targa 18.0.1 - from the file “Standard MultiPlugin.8bf”

Texturizer 18.0.1 - from the file “Filter Gallery.8bf”

Tiles 18.0.1 - from the file “Standard MultiPlugin.8bf”

Torn Edges 18.0.1 - from the file “Filter Gallery.8bf”

Twirl 18.0.1 - from the file “Standard MultiPlugin.8bf”

U3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Underpainting 18.0.1 - from the file “Filter Gallery.8bf”

Vanishing Point 18.0.1 - from the file “VanishingPoint.8bf”

Variance 18.0.1 (2017.0.1 x001 x003) - from the file “statistics.8ba”

Virtual Reality Modeling Language | VRML 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

Water Paper 18.0.1 - from the file “Filter Gallery.8bf”

Watercolor 18.0.1 - from the file “Filter Gallery.8bf”

Wave 18.0.1 - from the file “Standard MultiPlugin.8bf”

Wavefront|OBJ 18.0.1 (2017.0.1 x001 x003) - from the file “U3D.8bi”

WIA Support 18.0.1 (2017.0.1 x001 x003) - from the file “WIASupport.8li”

Wind 18.0.1 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 18.0.1 (2017.0.1 x001 x003) - from the file “WBMP.8bi”

ZigZag 18.0.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE

Duplicate and Disabled plug-ins: NONE

Plug-ins that failed to load: NONE

Extensions:

Recent Files 1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”

com.adobe.inapp.purchase 2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

Libraries 2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

Start 1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\index.html”

Export As 3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Adobe Paper Texture Pro 3.1.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.AdobePaperTexturePro\index.html”

com.adobe.preview.loader 1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

New Document 1.4.2 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_4_2_009\fnft.html”

com.adobe.experimentation.extension 2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”

Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

Device Preview 1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”

PSDcovers 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.haptux.psdcovers.ao\index.html”

Export As 3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

Installed TWAIN devices: NONE

Report · Nov 08, 2016

Nice to know that I am not alone. Sometimes it works and sometimes it doesn't.

Report · Sep 02, 2018

I know this is an old post but the problem still persists!
I contacted Adobe AND NVidia Via Live chat and both persons hadn't a clue on how to fix it right away, it took them some research on there own.
First Nvidia support sent me a YouTube video tutorial. , then she had me perform a Clean install of the latest update. ( Didn't work)
Adobe had me create a new item in the Registry (seemed legit and i actually thought it would work- It did not.)
Adobe support had no idea on what else could cause this so they had me send them System log file that shows Adobe products and such only, and sent it to his 'superior' and said i should be getting an email from them. So This problem goes deeper than what we can do. R.I.P,

Report · Jun 21, 2012

Same problem, but I have ATI HD5450 running on Win7 64 bit/Web Premium CS6 with latest catalyst drivers (previous 2 versions also failed). Anybody managed to find the solution?

Report · May 23, 2013

In case anybody is still stuck with this issue I have found than when running PS CS6 on Win 7 64bit I need to run the 64bit version for the "Use OpenCL" option to become available. If I run the 32bit version then the "Use OpenCL" option is greyed out.

BTW I think that even though the Use OpenCL option is greyed out when running the 32 bit version of PS CS6 on a 64bit system I suspect openCL is still working if you have enabled it in the 64bit version.

Report · May 23, 2013

Covertcop wrote:

I need to run the 64bit version for the "Use OpenCL" option to become available. If I run the 32bit version then the "Use OpenCL" option is greyed out.

That's by design. OpenCL is simply not supported in the 32 bit build.

We can only guess that this made programming at the interface easier.

-Noel

Report · May 23, 2013

The greyed out Open CL issue happens on PS CS6 64 bit

with windows 8 /7 64 bit

with NVIDIA 520 updated dtiver.

Report · Aug 03, 2016

I have the same problem bt my graphic card is Nvdia Geforce GT 610

Report · Dec 18, 2016

I am using Intel HD graphics in windows 8 with 64bit laptop the opencl is greyed out please tell me the solution...with an up to date driver..help me please

Report · Feb 04, 2017

I found a temporary fix for intel graphics.
So, I have an Intel HD Graphics 520, which does support openCL, however I still come across this problem (PS CC 2017 on 64 bit system)
However, by installing intel sdk for openCL and restarting my Laptop, it works temporarily ONCE. Open photoshop and bam, it works, even Oil Paint. But then, upon closing photoshop and reopening, it fails yet again...
So im yet to figure out why this happens...

Report · Apr 06, 2017

having the same issue and did exactly the same as spadeGFX and it worked temperately one time then disappeared. The issue cannot be just to buy a new graphics card surely.

Report · Apr 06, 2017

Do you have 'use Nvidia' selected for Photoshop.exe and Sniffer.exe in the Nvidia Control Panel/ Manage 3D settings/Program Settings?

Sorry if this has been raised earlier in this thread...

David

Report · Apr 06, 2017

I am using an Interl HD 530

Report · Oct 01, 2019

lan oil paint aktif değil

Report · Oct 01, 2019

Hi

You need to provide more detailed information, what version of Photoshop and OS do you have, perhaps you could post your Photoshop system info, in Photoshop go to Help > System Info and copy and paste the entire thing into this thread

Adobe Community

Why OpenCL is grayed out in supported and updated graphics card?

Explore related tutorials & articles