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Will not access my photos

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Will not access my photos on iPhone 

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iPadOS

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Adobe
Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Hi @Jubliado did you give the app permissions in the iOS Settings?

Go to Settings on your iPad and scroll down to Photoshop.

Allow access to All Photos.

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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On my iPhone XR.
I have tried all that. Even reinstalled ps express. There is no option anywhere, I have tried Photos, Privacy and PS EXPRESS apps ???

=========
With best wishes from
Barry [edited by moderator]

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Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

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Hi @Jubliado your post says you can't access your photos on iphone but you list iPadOS as the topic, are you having issues with Ps for iPad or something else?

 

Could you explain the workflow you are trying to do so we understand how to help.

 

Thank you,

Cory

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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Hi @Jubliado 

In the iOS Settings you should have PS Express listed:

image0.png

You can then go into that and allow access to All Photos

image1.png

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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It’s not there!

=========
With best wishes from
Barry[edited by moderator]

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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No there wasn’t an option for iPhone and there was nowhere to state iPhone.

=========
With best wishes from
Barry [edited by moderator] Please do not put email/phone or other links in your replies.  Thank you.

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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What version of iOS are you running on your phone?

 

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