Windows 10 / unable to update Photoshop 26.0 / AVX 2 error

[Klaus Fleming]

Hello,

I need help. I am currently unable to update Photoshop 26.0, Beta 26.1, Bridge 15.0, when an error message appears when updating, processor AVX2 support is needed. My desktop has an AMD A10 7890 and has standard AVX support but no AVX2 support.

[martaca]

Hello Klaus, The same thing happens to me

[manfredh61742288]

Hallo, das Thema betrifft mich auch. So geht es nicht. Ich protestiere, wie Adobe mit Abonnenten umgeht. Gibt es eine Alternative?

[Lumigraphics]

Unless you buy a new computer or replace the processor, you cannot use the latest versions of Adobe apps. You also won't be able to use Windows 11 when Win 10 support ends in a year.

[DexterGordon]

@Lumigraphics 
Not entire true. You can run Win 11

[AxelMatt]

@Lumigraphics 
Not entire true. You can run Win 11

By @DexterGordon

But that's only half the truth.
Full Windows 11 support is only available with current hardware.
It's also questionable how long the security updates will be able to be installed. Microsoft will certainly put a stop to it at some point. Connecting to the Internet with an unpatched system is highly risky.

[D Fosse]

This is apparently a new system requirement with version 26. Several people have reported getting this message.

My guess is that this applies to CPUs older than, say, 2016 or so - that's about  the same support horizon they advise for GPUs.

Looks like you'll need to stay on v 25 until you can get newer hardware.

[Klaus Fleming]

Hello,

Thanks all for the answers. The desktop update is probably coming 2025, although I found an instruction on YouTube (photoshop AVX2 error) that tried to fix the issue, but I couldn't find the folder in photoshop according to the instructions. Fortunately, I have a newer laptop where I can download new versions of photoshop. I'm still trying to figure out if I can fix the desktop problem.

[D Fosse]

Not unless you can replace the CPU, which is rarely worth the effort (if you can even find a modern CPU using that socket). This is hardware, not software.

[Wurstkrapfen]

It's a software decision to not support the older system. Adobe could easily restrict only the few functions that need it (previously done with video editing since 25.8) and not block the whole update.

[Klaus Fleming]

Hi,

In the advice on the Youtube page, it is suggested that the AVX2 code be modified to standard AVX, which is also supported by my old processor. I haven't tried it, but according to the commenters of the advice it works.

Now I have to consider what to do, do I order a new processor+motherboard or do I settle for the desktop version of Photoshop 25.12 for the time being. Of course, my new laptop has the latest ptohoshop+beta versions.

[Wurstkrapfen]

Can you link that tutorial?

New CPU, new absolutely silent CPU cooler (research needed), new mainboard, new RAM, new soundcard (no PCI on new mainboards), new harddrives (SATA is coming out of fashion and why not make use of the faster new technology), question is will it even fit in the old case (do I even want to butcher the old system or buy completely new and have the old one operational as backup and use in the transition phase), does the old power supply work, do I have the time to setup a new OS...so annoying.

[Lumigraphics]

Adobe hardware support tracks that of Microsoft and Apple. There are many system frameworks that are used along the way and often, older processors are indeed not supported. Just stay on the older versions of Photoshop or get a computer with a newer processor.

[DexterGordon]

@Klaus Fleming 
Well, that's exactly what the [abusive language removed] at these corporations want: they collude to force fully capable processors to become obsolete in order to increase sales.

[DexterGordon]

@D Fosse  AVX2 started on 2013:
https://www.intel.com/content/www/us/en/support/articles/000005779/processors.html