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R
RS5513
Participating Frequently
February 5, 2023
Question

Windows Computers Will Not Sleep When Either Photoshop or Illustrator is Running

  • February 5, 2023
  • 2 replies
  • 497 views

Reposted from this thread, as it's marked solved:

 

If either Photoshop or Illustrator is running, my Windows 10 & 11 laptops will not go into sleep mode if the lid is closed. If both applications are closed, the computers always sleep when the lid is closed. This is happening on machines across OS and manufacturers; HP and Lenovo.

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2 replies

Bojan Živković11378569
Community Expert
Bojan Živković11378569Community Expert
Community Expert
February 6, 2023

It is not true for Desktop Windows 11 goes to sleep with Photoshop app 'running' in the background. I am refering to preferences go to sleep after 5 (or X) minutes inactivity. Same thing is true when selecting Sleep option from "Start" menu.

 

Photoshop 24.1.1, Windows version is below on screenshot

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    February 6, 2023

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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