Skip to main content
LivenCreative
LivenCreative
Known Participant
January 27, 2023
解決済み

Workspaces keep resetting each time I go into InDesign, Photoshop and Illustrator

  • January 27, 2023
  • 返信数 2.
  • 3394 ビュー

I'm using the latest software on a iMac running iOS 13.1.

 

Everytime I launch any of the software all the workspaces are blank. I have to then select a generic workspace to make the tools appear. Getting a bit fed up with having to do this everyday.

Can anyone help solve this.

 

I did go onto Adobe help and they tried something but it didn't help.

 

cheers 

    このトピックへの返信は締め切られました。
    解決に役立った回答 Kevin Stohlmeyer

    That is different - your original post stated that each time you launch the app, which is normal.

    You can try resetting your preferences and see if that resolves. Go to Photoshop Preferences/General and click the reset button. Relaunch PS and open a doc.

    If that resolves, try resetting the other apps.

    Also check your Apple System Preferences/Security and Privacy/Full Disk Access and make sure all three apps are in there and active.

     

    返信数 2

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    January 27, 2023

    Hi @LivenCreative. 

    That is normal behavior - you normally dont see tools until you create or open a document.

    Why would you need the tools before you open a document?

     

    LivenCreative
    LivenCreative作成者
    Known Participant
    January 27, 2023

    Even with a document open the tool panels don't appear?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 27, 2023

    OK so I wanted to see what happens when I restart my mac, when I go back into any of the software photoshop, Illustrator or InDesign all my workspace tool setting are not showing, very frustrating!!


    check your preference file location, for example, in photoshop.  take a screenshot of the preference file and its properties.  restart your computer and see if the preference file has changed.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    January 27, 2023

    let's start with photoshop.

     

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>

    契約条件Accessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices