Wrong date and time in saved pictures

New Here ,
Oct 25, 2021 Oct 25, 2021

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Hi everyone, Norway here, so please understand that my english writing can be a little bit tricky. 

 

I have a technical and rather weird problem. After I have saved a certain amount of pictures (Ctrl S) without any problems, it suddenly change date and time in the next picture without me doing anything, and it's the same date each time July 7th. Then, if I close photoshop, it will work again, I enter Ctrl S and the dates are correct, but after a while, it happens again, to the same date July 7th.

 

I have updated photoshop, reinstalled it, I have even reinstalled my lap top, but it still keeps happening. It is very troublesome to find back to the pictures with the wrong date, and even worse, I don't remember the correct time and date in them, so my pictures are not beeing organized correctly. It's quite annoying. I also had Windows 10, same problem there, and now Win 11, same problem there. Most of the pictures got the correct untouched date when I save, but then it happens again. Can anyone please help? I hope my english is understandable. 

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Hi @default268an2hoi20o I see you don't have any replies yet, so sorry about that! I am trying to understand your problem. Can you post screen captures to show us where you are seeing the date and time in your photos? Is it through file explorer like this? Is the photo creation date changing to July 7 no matter when the photo was created or modified?

 

JainLemos_0-1635259540737.png

 

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New Here ,
Oct 26, 2021 Oct 26, 2021

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Hi, and thanks for answering me. It's hard to explain, I use windows to open the picture, and when I go in to file information, I can see the date has changed to july 7. I see the same date in the picture when I right klick, klick properties and then details. I can save a curtain amount of pictures in photoshop and it works fine, but then, suddenly a picture has changed to july 7 no matter what, and it moves itself away from where it should be, in the folder (I sort pictures by date) because the date has changed. Then I have to restart photoshop and then it's ok. For a while.

Hi, and thanks for answering me. It's hard to explain, I use windows to open the picture, and when I go in to file information, I can see the date has changed to july 7. I see the same date in the picture when I right klick, klick properties and then details. I can save a curtain amount of pictures in photoshop and it works fine, but then, suddenly a picture has changed to july 7 no matter what, and it moves itself away from where it should be, in the folder (I sort pictures by date) because the date has changed. Then I have to restart photoshop and then it's ok. For a while. Sadly, I dont know how to take screenshot on my lap top. Is any of this understandable? I am so sorry for crappy explaining, but my english skills are limited.

 

Sadly, I dont know how to take screenshot on my lap top.

 

Is any of this understandable? I am so sorry for crappy explaining, but my english skills are limited. 

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Adobe Community Professional ,
Oct 28, 2021 Oct 28, 2021

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Hi @default268an2hoi20o I'm sorry that I still can't quite understand what the issue is. Perhaps if you write in your native language we can better understand what is happening. We have people from all over the world in the Community as well as translation.

 

Windows has a built-in screenshot tool called Snipping Tool. Instructions on how to use it are here: Use Snipping Tool to capture screenshots (microsoft.com)

 

The problem that the date of an image file is okay in Photoshop for a while and then mysteriously changes to July 7 and moves from where it should be in a folder is something I've never heard of and I can't immediately find any support for. It's uncertain if this has to do with your computer system's date and time or Photoshop. Maybe some other Community users will be able to help!

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New Here ,
Oct 28, 2021 Oct 28, 2021

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It's okay, ill try to write my native language. Thanks for trying to help me 🙂 

 

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