Zooming stutters and brush flips out

[Marieke31927552as0b]

Hello, 

I have a problem which I can only work around by restarting PS. But it happens about every 10 minutes, it is really frustrating and I can't find a solution. 
When I am working at first there is no problem at all. Sometimes I can work for an hour straight without any problems, other times it happens after a couple of minutes. 

The Problem is that PS starts to Stutter when zooming in or out. It can even zoom in or out all the way to the max, so far that the canvas is so small (or big) that I can't even see it anymore.  Also when I grap the canvas to move it, the whole canvas jumps back to the place where I initially grapped it. 

The second problem that occurs when the above happens is that my other tools start to freak out. For example: If I have a brush selected and I paint somewhere PS creates all kinds of random lines over my canvas. 

I've attatched a short video to this report which shows the problem.

Version: 26.0.0 (it is happening for a long time, so PS updates don't seem to matter)

Platform: Windows 11 pro (64 bit)

Processor 12th Gen Intel(R) Core(TM) i5-12600K 3.70 GHz
RAM-geheugen 64,0 GB (63,8 GB beschikbaar)
Videocard: Nvidia Geforce RTX 3060

Basic steps to reproduce the problem: Just opening PS and start working. Sooner or later it will happen. Sometimes it doesn't happen for an hour, other times it happens after a couple of minutes already. 

Expected result and actual result: I hope it can be fixes because I really can't work like this. I don't know if it is a PS thing or something in my PC because I never heard anyone with this problem before.

[Ged_Traynor]

@Marieke31927552as0b looks like a GPU driver related issue, but the first thing to try is a manual preference reset

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[icyneko]

I have this same exact issue. Seems to happen if I've made the round trip from lightroom to photoshop on a few images without restarting photoshop. I can probably edit 5 images max using the "edit in" feature from Lightroom without restarting photoshop before the tools start glitching hard. 

if I shut down photoshop after every edit, there's no issue. But if I keep photoshop open and just close the image I work on, after a few round trips from Lightroom, it'll glitch. 

[Trevor.Dennis]

With anything revolving around display issues, I would go to your video card, its driver, and settings in Preferences.

Has this started recently?

Can you link it to anything? i.e. software, OS, driver update.

Try turning off GPU acceleration in Preferences > Performance, and restarting Photoshop.  If thisa fixes it, then look at your video card driver.

If you open Photoshop and go Help > System Info > Copy and paste to this thread, we'll have a better idea about your system.