When I try to pick up a color with the eyedropper a gray and white circle circle the curser, how do I fix that?
That circle is the HUD (Heads-Up Display). If you don't want to see it, uncheck Show Sampling Circle on the Options Bar at the top of your document window.
If the Eyedropper isn't selecting a color when you click on the image, try setting the Sample to All Layers on the same bar.
Also, make sure you aren't a mask - can't sample colors on a mask, only grays.
How do you make sure your not in a mask?
Thank you so much. Ever since adobe updated to PS CC 21.01 I have been strugling with not being able to pick up any color other then on current layer. what a simple fix." try setting the Sample to All Layers on the same bar."
This question is kinf of old now, but I found a similar issue. My eyedropper tool was able to sample a color, but it was not the right color...
Turns out to be that for some reason it was sampling 101 by 101 average, so changed it back to point sample and it started picking the color I was trying to get.
Hope it helps someone.
Thank you so much.
Have just saved my university deadline work XD
So I guess it was not too late to post the answer haha, I'm glad it helped. Keep it up! 👌🏻
Yes, and another puzzler to add to the list here is that you can click on the background color well in the top left of the Color panel, then photoshop will samble background colors instead.
The solution is to click on the foreground well in the color panel.
I hope this will help others.