Mystery Greying in Photoshop on Mac M1?

New Here ,
Jun 09, 2021 Jun 09, 2021

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Any idea why photoshop is greying things out in blocks like this when I use brushes and smudge brush? Help. :c

 

 

Screenshot 2021-06-09 at 4.01.53 AM.png

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Mac, Problem or error

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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GPU issues maybe … 

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Jun 09, 2021 Jun 09, 2021

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So far, nothing I've done following the above has produced any different results. :c

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Just to make sure: Are the blocks are a display issue or are they permanently present in the file? 

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Jun 09, 2021 Jun 09, 2021

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Definitely a display issue. If I click a layer off and on, they go away.

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Could you try switching the Advanced Settings? (Again restarting Photoshop each time to make the changes take effect,)

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Jun 09, 2021 Jun 09, 2021

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Yeah. I've tried, nothing seems to take. I did clip it to another layer and found that let me work without having that glitching. Still don't know why it does it periodically on my multilayered files. Pain in the bum.

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Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

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Hi, can you check the exact version of Ps in help>system info, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.

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Ooh, it's long. But here you go.

 

 

Adobe Photoshop Version: 22.4.1 20210518.r.211 7b18b4f arm64 Number of Launches: 97 Operating System: Mac OS 11.4.0 System architecture: Apple M1 Physical processor count: 8 Built-in memory: 8192 MB Free memory: 3887 MB Memory available to Photoshop: 5984 MB Memory used by Photoshop: 71 % SAM SDK Version: 2.0.0-main.480 ACP.local Status: - SDK Version: 1.45.1 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.14.0.17 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 300 seconds Live Edit Client SDK Version: 3.80.01 Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 6 Font Preview: Medium TextComposer: Latin ------- GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: Apple M1
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
VRAM: 5,726 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 0
GPU Allow Normal Mode: False GPU Allow Advanced Mode: False GPU Drawing Mode: Basic Display: 1 Display Bounds: top=0, left=0, bottom=900, right=1440 High DPI Monitor Main Display Display: 2 Display Bounds: top=0, left=1440, bottom=1080, right=3360 Start sniffer 2021-06-09 07:26:58
sniffer -app=Photoshop -verbose=1 -comment=Photoshop Version: Adobe Photoshop 22.4.1 20210518.r.211 7b18b4f arm64
# Photoshop Version: Adobe Photoshop 22.4.1 20210518.r.211 7b18b4f arm64
Start platform native
# displays: 2
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (1,440 900), w=1,440, h=900)
Dimensions: (2,880 1,800)
Physical size: (286.871 179.294)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0 preferred=1)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((1,440 0) -> (3,360 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (518.809 288.758)
Pixel size: (0.270213 0.267368)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
1
2
GPU accessible RAM: 5,726 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 5,726 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native

Start platform OpenGL
# displays: 2
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: ((0 0) -> (1,440 900), w=1,440, h=900)
Dimensions: (2,880 1,800)
Physical size: (286.871 179.294)
Pixel size: (0.0996078 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((1,440 0) -> (3,360 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (518.809 288.758)
Pixel size: (0.270213 0.267368)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0 preferred=1)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
1
2
GPU accessible RAM: 5,461 MB
VRAM: 5,461 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 71.6.4)
Device version: 2.1 (2.1 Metal - 71.6.4)
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 3
End platform OpenGL

Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 5,726 MB
VRAM: 5,726 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (May 8 2021 03:14:28))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,382 GB / s
Compute score: 10,563.3
Device name string: Apple M1
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL

End sniffer 2021-06-09 07:26:58
------- GPU
License Type: Subscription Serial number: 91190312649782634197 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 460.4G, 382.5G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 14.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.dabacbb 79.dabacbb ICUUnicode.framework ICUUnicode 12.1.d22a981 ICUConverter.framework ICUConverter 12.1.d22a981 AdobeCrashReporter.framework AdobeCrashReporter 10.1.4 boost_system.framework boost_system 14.0.0.0 AdobeACE.framework AdobeACE 2.20.2 79.058b66a. dvanet.framework dvanet 14.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 14.0.0.0 dvascripting.framework dvascripting 14.0.0.0 dvaappsupport.framework dvaappsupport 14.0.0.0 dvaunittesting.framework dvaunittesting 14.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.9.2 79.d85f1ec. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: IGES NO VERSION - - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” PRC NO VERSION - - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Shake Reduction NO VERSION - - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/Filters/Shake Reduction.plugin/” Spaces NO VERSION - - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/Spaces/Spaces.plugin/” U3D NO VERSION - - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/File Formats/U3D.plugin/” Unified Extensibility Platform - Extensions: Home Screen (Loaded) 4.2.0.21 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-4.2.0/" CDO: 1.87.0
CmdN: 1.7.6
CDP: 1.110.0 Discover Panel (Loaded) 1.5.0.23 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/" ccx-timeline (Prepared) 2.6.37.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/" CCX Sharesheet UXP (Prepared) 19.1.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.sharesheet/" CC Libraries Panel (Prepared) 3.12.168.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.cclibrariespanel/" Content Credentials (Loaded) 0.7.5.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.cai.contentCredentialsPanel/" Photoshop UXP Export-As (Loaded) 5.5.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/" Photoshop In App Messaging (Loaded) 2.2.1.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.inAppMessaging/" Photoshop Personalization (Loaded) 2.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/" Plugins Panel (Prepared) 1.2.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/" Neural Filters (Registered) 1.6.5.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/" Installed TWAIN devices: NONE

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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Hi, I changed the title to state that you use an M1 mac.

Did you try to update Ps in the Creative Cloud app?

There's been an update to 22.4.2 that does fix some bugs, maybe it'll affect your issue as well.

Make sure as well to keep MacOs up to date in System preferences, some OS updates fix GPU bugs.

 

If all this does not work, try to change the GPU settings in prefs, and maybe uncheck the native GPU acceleration in Prefs/technology preview. (and restart Ps, of course)

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New Here ,
Jun 10, 2021 Jun 10, 2021

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Thanks for updating the title for me, much appreciated. Hmm. It might be a file error since the update didn't fix it. It's happened in other files before, no idea why. Clipping the layer down to the next layer seems to fix the greying blocks, though.

 

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Still, it is not normal behavior... 

Pinging @Mark.Dahm 

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New Here ,
Jun 12, 2021 Jun 12, 2021

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Agreed, it's not, and it be a mountain of irritating. :c

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