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jimt64960043
Participant
February 8, 2021
Question

2021.1 upgrade

  • February 8, 2021
  • 1 reply
  • 301 views

I get the msg regarding 2021.1 update when I open Elements Editor, but when I try "Install now', I get pop up from Mac "there is no application set to open the url auphd://update.........   AND have to force quit the Editor.   Running  OS 11.2     Anyone else???

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1 reply

Hajoshi
Adobe Employee
Hajoshi
Adobe Employee
April 6, 2021

Dear User,

 

Go to the below location and launch "Adobe Update Helper"

/Library/Application Support/Adobe/Adobe Desktop Common/HDBox/Adobe Update Helper.app/Contents/MacOS

Once launched sucessfully, again try to update. In case you still face any issue please share error screenshot.

 

Thanks,

Harshita

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