Adobe Elements 13.1: Viewing 3gp video files ?

New Here ,
Dec 19, 2021 Dec 19, 2021

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I run win10 and Adobe Elements 13.1. It says no codec available for certain video files - all in 3gp format. How can I fix this problem ?

In advance thanks for any and all help.

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Advisor ,
Dec 20, 2021 Dec 20, 2021

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You're "spinning your wheels"- that's a polite way of saying I think you are wasting your time, if you think you can get old, unsupported software to do this.  Your best bet? Probably any number of free online coversion tools.

IN Priemere elements, the latest version I downloaded and played a 3gp file with no issues- it was suprizingly clear for a format designed for use on 3g phones.


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New Here ,
Dec 20, 2021 Dec 20, 2021

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Thanks. Would an updated version of PSE be capable of viewing this 3gp format?

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Adobe Community Professional ,
Dec 20, 2021 Dec 20, 2021

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I am not at all a video user, but I can tell you that I have downloaded a sample of this 3gp format. It is recognized and imported in the current PSE2022 organizer, which can play it normally. That sample can be viewed in Windows Media Player or VLC media player.

Edit:

I found in my organizer a dozen of .3gp files taken from an Android phone in 2009, and managed in PSE15. Older versions (6, 10 and 12) required a Quicktime component to play them in their respective catalogues.

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Advisor ,
Dec 20, 2021 Dec 20, 2021

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yes it would, however, if money is a bit tight hold onto for now.  

Downlaod and install this, then try oepining up the 3gp file in primeire.

https://www.microsoft.com/en-us/p/3gp-viewer-free/9nblggh6hbf3?activetab=pivot:overviewtab

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New Here ,
Dec 28, 2021 Dec 28, 2021

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Thanks for all answers. Sounds like an update 😀

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Adobe Community Professional ,
Dec 28, 2021 Dec 28, 2021

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@poulbr 

 

If you decide to update, PS Elements is on sale through January 3:

https://www.adobe.com/products/photoshop-elements.html

 

Jane

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New Here ,
Dec 28, 2021 Dec 28, 2021

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Can I download it and install it at a later point in time or does it
automatically install when I purchase and download?

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