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default70bokar73sm4
Known Participant
October 28, 2021
Question

Adobe PhotoShop Elements 2021

  • October 28, 2021
  • 3 replies
  • 709 views

Why is it that al;l I get is a blank white screen trying to re-install PSE2021 to a new rig?

 

Windows 10 64-bit, 32Gb RAM, latest Build, all Updates that I will tolerate Microsoft with.

 

I have done all the necessaries, i.e. disabling AV, Windows 10 firewall, etc, etc. No joy. It just sits there frustratingly, and more to the point aggravatingly too.

 

Any tips?

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
October 28, 2021

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean install of the latest Studio Driver (NOT the Game Driver).

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default70bokar73sm4Author
Known Participant
October 29, 2021

I appreciate your suggestion, but that was done ages before your suggestion, so that too can be discounted.

 

Quite frankly, this PSE2021 re-installation is going pants.

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default70bokar73sm4Author
Known Participant
October 30, 2021

Does anyone know how I can get rid of that Share tab at the very right end,  as I detest Sharing anything to any site, especially Face-Rot-Book??

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
October 28, 2021

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.  With your permission, support can take control of your computer and figure out the problem.

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default70bokar73sm4Author
Known Participant
October 28, 2021

Thanks. Contact Support by phone?Are you kidding? What and be kept on hold while Adobe's  Support arm keeps the call-counter clicking over racking up a neat little profit? Erm, I do not think so !! Considering that we live in the 21st century and Support for a great deal of products has moved to online.

 

 

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
October 28, 2021

You posted in the Adobe Acrobat forum, which is a different application. I will try to move your question to a more appropriate forum. 

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