Skip to main content
P
P22527246v77b
Known Participant
January 6, 2022
Question

Adobe Photoshop Elements 2022 Needs to Work for BOOTCAMP Macs

  • January 6, 2022
  • 1 reply
  • 7080 views

Dear Adobe Technical Support,

 

I have been in Adobe Chat and phone conversations with Adobe Customer Care and Technical Support last year and I just want to pass on the message that Adobe Photoshop Elements (PE) 2022 does NOT work with Macs running Bootcamp dual-boot Windows 10 PC and Mac Monterey OS.  However, PE 2019 DID work with Bootcamp before the pandemic.  Now PE 2019 does not work with Bootcamp after uninstall and reinstall.

 

Adobe Tech Support knows of this issue and said that it will take 3-6 months to issue a downloadable patch for PE 2022 to work and run with Bootcamp.  I spend a lot of time using the Windows 10 side of my Mac with Bootcamp since I'm accustomed to the PC and the Mac is super-reliable.

 

Please pass this message to Adobe for an update.  I know that it's COVID-19 and software engineers and programmers are working from home, but there are a lot of Mac users running Bootcamp and using the Windows 10 side on their Macs.  So far, PE 2022 Bootcamp Windows 10 has grayed-out menus, the expanded tools don't work, there are no filters and effects, and there are no windows for layers and other features with Bootcamp. 

 

There may also be PE 2022 Adobe Creative Cloud Registry file errors and conflict with Norton Internet Security using Windows 10 and Bootcamp on a Mac.  I did not have these issues with PE 2019 as Adobe has updated it constantly before 2021 uninstall due to their Adobe Tech Support PE 2019 product communication with Bootcamp.

 

I know that Adobe Tech Support will say that Photoshop Elements is for Mac or PC only and not Bootcamp, so I've attached graphical proof of PE 2019 working with Bootcamp--I created "Abstract Tiles" on a Mac using Photoshop Elements 2019 running on Windows 10 and Bootcamp in 2021 before I uninstalled it for PE 2022.  I hope to have the same working results with Photoshop Elements 2022 this year :-).  Thanks and regards for fixing this PE 2022 and Mac Bootcamp issue.

This topic has been closed for replies.

1 reply

VipinGupta
Adobe Employee
VipinGupta
Adobe Employee
February 3, 2022

Hi,

 

Could you please share the details of the issue that you face?

Does it work on Windows PC and not on Mac? or does it not work on any of the platforms?

 

Regards,

Vipin

    P
    P22527246v77bAuthor
    Known Participant
    March 19, 2022

    Hi Vipin,

     

    Sorry for the late reply and thanks for replying.

     

    I have both the CD and download accesss for Adobe Photoshop Elements 2019 and 2022.

     

    Adobe Photoshop Elements 2019 DID work fine, fully functional, on my Mac with BOOTCAMP running Windows 10 Home.  I have since uninstalled it and the Adobe Download for PE 2019 DOES NOT work with BOOTCAMP.  It's the patches that made PE 2019 work.  I should not have uninstalled PE 2019 before testing PE 2022.

     

    Adobe Photoshop Elements 2022 DOES NOT FULLY WORK with Mac BOOTCAMP running Windows 10 Home.  It DOES work fine with Mac BOOTCAMP running MacOS Monterey 12.0, but I am normally a Windows user on a Mac with BOOTCAMP.  PE 2022 opens on both BOOTCAMP Mac and Windows, but menus aren't fully there and working on BOOTCAMP Windows PC Mac---they are grayed out and unclickable.

     

    Adobe Tech Support said that Adobe does not support PE 2022 running Mac BOOTCAMP with Windows and to use it on the MacOS side, but again, PE 2019 worked fine on BOOTCAMP Mac Windows OS until I uninstalled it.

     

    The problem with PE 2022 on Mac BOOTCAMP Windows 10 Home is that the menu windows (Layers, swatches, History, Effects, Tools, Filters, Type, etc.) are all grayed out and cannot be clicked open.  I cannot draw or design anything from scratch such as freehand.  Opening a photo in PE running BOOTCAMP Windows allows me to edit the photo, but the Expanded Tools pallete and layers DO NOT open so I am limited in what I can do and create.  Adobe Tech Support came in remotely to my Mac in January 2022 and saw what is wrong (admitted it was Adobe's fault) and then said that a patch will be available in six months after I called them...and that will be June 2022. 

     

    Again, PE 2019 DID run fine with Windows BOOTCAMP Mac and I installed the latest Windows and MacOS upgrades so the problem is on the Adobe software side. I am attaching another graphic (created with Photoshop Elements 2019 in 2021 on BOOTCAMP Windows 10 Home using a Mac) to prove that PE 2019 worked FULLY FUNCTIONAL and fine with BOOTCAMP MacOS running Windows 10 Home.

     

    I have a Mac desktop with 16 GB RAM and 64-bit x64 Processor with an Intel Core i5 3.70 GHz Mac.  PE 2022 should work on my Mac if the software is patched as I have the RAM and CPU power to do the graphics and photos if the PE 2022 software is patched for Mac BOOTCAMP Windows 10 Home.  Thanks, Adobe!

     

    P
    P22527246v77bAuthor
    Known Participant
    March 19, 2022

    Hi Vipin,

     

    Here is my Mac BOOTCAMP Windows 10 Home Photoshop Elements 2022 screen with a blank canvas (see attachment).

     

    * The Adjustments on the right side is all fixed and won't go away. 

    * The Windows Menus are all clicked and grayed out and do not appear.

    * The Tools Pallete is shortened and the Expanded Tools do not appear.

    * There is no Color Swatches Window shown even though Color Swatches Window is clicked ON.

    * There is no Layers Window shown even though Layers Window is clicked ON.

    * Moving the mouse cursor is very slow and sluggish and often does not respond well.

    * One cannot design and draw from scratch anymore on a blank canvas.  One has to open a photo to edit before some of the grayed-out menus appear functional, but that defeats the full functionality of PE 2022.

     

    So Photoshop Elements 2022 is NOT FULLY FUNCTIONAL running Windows 10 Home on Mac BOOTCAMP via CD or download install, but as these graphics I created from scratch show, Photoshop Elements 2019 WAS FULLY FUNCTIONAL on Mac Bootcamp running Windows 10 Home in 2021 until I uninstalled it.

     

    Thanks, Adobe :-)!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices