Adobe Photoshop Elements editor won't load

[jimfromsdca]

I purchased Adobe Photoshop Elements 2022 in May 2022.  I cannot get the editor to load.  This seems like a common problem in the forum threads, but I have yet to find the "official solution".  If it's that common just re-installing seems like it will happen again.  I have rebooted, tried killing the task and relaunching.  Any official solutions?

[Glenn 8675309]

You don't mention your OS.   You need the latest mac OS to run pse 2022- if you have an earlier version than 10.15 monterey you are basically SOL.

[jimfromsdca]

It's Win 10. I have tried rebooting, shutting off the computer completely, running the editor directly as admin.  Have not re-installed yet, as so many people are having this problem it seems like it would just happen again.  Received a response from Adobe care asking some questions.

[Glenn 8675309]

Uae the icon you uusally use to start the editor- but this time hold down your left shift button before you click on the icon, select YES when offered the choice.

[jimfromsdca]

The Adobe Photoshop Elements 2022 opens up a splash page, where I can get to the organizer, photoshop editor or the elements video editor. It opens fine, but selecting the editor just spins.  Tried going to the editor .exe directly, and running it as admin, to no avail.

[jimfromsdca]

Sorry if I confused you with the name change; didn't like the default with a bunch of random numbers.

[Glenn 8675309]

did you try my suggestion of holding down your left shift key, then pressing the icon? 

[jimfromsdca]

Yes, thanks, did not work

[pelaird]

Open the Task Manager and see if there are multiple instances of Elements 2022 Editor running. If so, right click each one and select "End Task." This is a known issue on Windows.

[Walter_H]

@pelaird, the poster (jimfromsdca) had tried rebooting and shutting off the computer completely. Wouldn't that have killed any multiple instances?