Participant

Answered

Adobe Photoshop elements on Snapdragon X Elite

12 replies
5199 views
Translate

Hello after installing Adobe Photoshop Elements using the .exe installer I get the following message error:16

I'm going to assume it's because there's no ARM version of elements available

Is there anyway to get elements setup?

J

JerryallnamesaretakenCorrect answer

Participant

After some extensive digging to open Photoshop Elements in ARM these are the steps I took

1. After Photoshop Elements is installed

2. Head over to "C:\Program Files\Adobe\Photoshop Elements 2024\PhotoshopElementsEditor.exe"

3. Click on PhotoshopElementsEditor.exe

4. DONE that should open up Photoshop, I recommend pinning it or copying it to the desktop

S

scott_moot

Participant

I am having the same issue. I'm running a snapdragon processor on a new computere and I get Error: 183 after getting to 98%. Technical support is outsourced and I have recieved very little assistance, only frustration from language barrier and low-level tech's working from a script.

Does anyone know how to get to a qualified Adobe support technician directly?

Translate

J

JerryallnamesaretakenAuthorCorrect answer

Participant

After some extensive digging to open Photoshop Elements in ARM these are the steps I took

1. After Photoshop Elements is installed

2. Head over to "C:\Program Files\Adobe\Photoshop Elements 2024\PhotoshopElementsEditor.exe"

3. Click on PhotoshopElementsEditor.exe

4. DONE that should open up Photoshop, I recommend pinning it or copying it to the desktop

Translate

H

hermannb89223096

Participant

Thank You too! My installation of old PS Elements 2023 worked this way. But I still get error-messages when opening the ElementsOrganizer.exe ("not completly installed, install again", missing online-services...).

The Organizer is working as "standalone" - sending fotos to the editor does not work. Fotos have to be searched vie the editor-app, opened there to work on them....

Translate

J

Jasomania

Participant

I have one of the new Surface Laptops with ARM inside and was able to install Photoshop and Premiere Elements. I was getting errors as well initially but I right clicked on the exe file and selected "run as administrator" and was able to install it after doing that. I got another error once it was installed and I tried to open it for the first time and right clicking and running as administrator helped with that as well. Once I ran whem successfully doing that the first time I am able to just click on them like normal and they work fine.

Translate

H

hermannb89223096

Participant

Your workaround helped me now to get my old PS-Elements 2023 to run (not perfect) on my new Asus zenbook with snapdragon x elite, thank you!

But it is absolutely NO WAY to get PS-Elements 2026 to run - i had long chats with adobe support. Finally i got a refund.

Translate

C

Cathrine38621369kaia

Participant

Also have new Surface laptop with Snapdragon Elite....tried to do any fixes I could find and a few of the files I need to allow permissions to to complete install of Elements 2024 literally do not exist. I was sold productivity on all sides and all I got was having to chat with Adobe for a refund. Not thrilled on having to wait for software to "catch up" with my processor, if it ever decides to even?

Translate

K

kyndra_8078

Participant

I feel your pain. Just bought a laptop with snapdragon and no one said anything photoshop nit working as it was what we said the main use was going to be. Now I need a refund of laptop and software.

Translate

tomaras

Participant

Count me in the Snapdragon Elite camp. Just got a new Surface Laptop running on ARM. It's pretty snappy. Would love to install Photoshop and Premiere Elements 2024 "ARM"

Translate

Greg_S.

Community Expert

Here are the system requirements for Photoshop Elements 2024. So I assume the answer is no. I think you are the first person to ask that question on this forum.

Translate