Skip to main content
K
kjg48359
Known Participant
February 26, 2013
Question

amtlib.dll error

  • February 26, 2013
  • 1 reply
  • 44189 views

When trying to run perform an edit against a file trying to add a text element, Elements v 10 crashes telling me that "system32/amtlib.dll" is not a valid windows file or is currupt. I am suspecious of the recent "inspiration browser" install a couple of months ago.  However that being said, Adobe's tech support is not helpful, I figured the best way fix this might be do do a clean install. 

However, the PC is a HP pc just purchased about 4 months ago, and of course the software was pre-installed and I do not have original system disks. 

Anyone have suggestions (and I've tried to replace the version of the DLL in the system32 subdirectory with the version that was in the \programs32\adobe\elements subdirectory with no differernce. 

Is this some kind of registration issue?

      This topic has been closed for replies.

      1 reply

      S
      Adobe Employee
      shikha__
      Adobe Employee
      February 26, 2013

      Hi,

      The easy fix for this is to reinstall the product on your machine.Since you do not have original media,you can do that in two wyas:

      Firstly,You can download and install PSE10 build .

      However this is not recommended becuase you are using Hp version of PSE and it has some extra features which will break .

      So you should go for the second one.

      Secondly,Contact HP customer support and ask them for the PSE10 build that they had installed on your machine.

      Also,

      Can you please share screenshot of the error you are getting,just for reference.

      -Shikha

      K
      kjg48359Author
      Known Participant
      February 26, 2013

      Thanks Shikha,

      here's the message; I'll try to get through to HP, already tried them the other evening and after an hour, I didn't get anywhere...

      K
      kjg48359Author
      Known Participant
      March 2, 2013

      I would unistall pse 10 and then go to system 32 and delete the amtlib.dll (AMTLIB.dll)

      and the amtlib.dll (AMTLIB..dll) and then reinstall pse 10.

      If the amtlib.dll is corrupted or someting, that's what the problem with the text tool in pse 10 is and pse 10 should install a new one.

      In other words pse 10 needs the amtlib.dll in the system 32 folder in order for the text tool to work.


      thanks R_Kelly,

      why would I need to worry about "AMTLIB" when my message is point to ATMLIB?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices