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U
Unhappy to the max
Participating Frequently
February 12, 2017
Answered

Broken Thumbnails in PSE15 organizer

  • February 12, 2017
  • 1 reply
  • 1655 views

I am using a MacBook Pro OS 10.12.2. I just installed PSE15. I have been using PSE13. Many of the photos imported into my organizer show broken thumbnails. They can be opened in Elements15. They were created in Elements13. I tried editing those photos in Elements 15 and saving and replacing in the original folders on my desktop. I tried to import those files into the organizer directly from the folders on my desktop. They still show broken thumbnails. I have tried to optimize and repair the catalog through File>Manage Catalogs. Nothing has worked. I have searched the forum for answers for an hour plus to no avail. What is the point of the organizer if it cannot be used effectively? Yes, I am ticked.

    This topic has been closed for replies.
    Correct answer MichelBParis

    Size: 14.90MB 11196 X 111196


    Photoshop Elements maximum image size limits

    1 reply

    MichelBParis
    MichelBParis
    Legend
    February 12, 2017

    Did you try to delete the thumbnail cache as described here:

    Photoshop Elements (PSE) knowledge base.: How to correct hourglass (generic) thumbnail in Elements Organizer??

    U
    Unhappy to the maxAuthor
    Participating Frequently
    February 12, 2017

    Step one resulted in seeing this.

    I quit the Organizer and tried to find the folder. Searching under Users and then my name yielded no Library.

    Selecting Library I followed this path. I found no catalog folder. No what?

    MichelBParis
    MichelBParisCorrect answer
    Legend
    February 13, 2017

    Size: 14.90MB 11196 X 111196


    Photoshop Elements maximum image size limits

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