Participant

Question

Can't Drag 'n Drop in Elements 15

Forum|Forum|9 years ago
November 7, 2016
3 replies
1089 views

Have always been able DnD photos from Elements versions into Word docs, but after installing Elements 15 (on a W-10 OS system), the file name and path are what's copied, not the image itself. Upgraded from E 13. DnD STILL WORKS in in E13!

drag n drop

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A

arshla jindal

Adobe Employee

Hi Jeff,

We tried the same at our end and it is working fine on WIN10.

I would recommend you to restart your system to see if resolves the problem.

After this, if the problem persist, try uninstall and re-install of PSE15.

Thanks,

Arshla

L

LittleJeffB48Author

Participant

I have restarted - several times - and uninstalled and reinstalled the program with no change in behavior. When I drag n drop from the PSE 15 catalog, the file path and name are what is inserted into the Word document. If I drag from the PSE 13 catalog (now called catalog 2), the image itself is what is copied, just as intended. I appreciate any further assistance you can provide.

A

arshla jindal

Adobe Employee

Hi Jeff,

We are thankful to you for bringing this up to our notice. This seems to be an issue and we would have it investigated at our end for it's resolution.

Thanks,

Arshla

Trevor.Dennis

Community Expert

Moving to the Elements forum

JJMack

Community Expert

Photoshop Elements

JJMack

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LittleJeffB48Author

Participant

JJMack: Have I missed something? I followed your link which only takes me to the forum homepage, but don't see any Q or A relating to my post. Or are you telling me I posted in the wrong place? I'm new to forums, so I apologize if I'm making a mistake.

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