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Can't find Mac Online code to redeem my online purchase of PE?

New Here ,
Mar 08, 2021 Mar 08, 2021

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I purchased the Photoshop Elements 2021 software on Amazon to download to my Mac.  I have tried for days now and can't seem to get it downloaded.  When I signed into Adobe and started the process to redeem...it asked for a Code that was 6 spaces - and my order does not give me a 6# code.  Only a long serial number? 

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Download and install, Mac

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correct answers 1 Correct answer

Adobe Community Professional , Mar 08, 2021 Mar 08, 2021
Each of the six spaces when prompted for a serial number will allow four digits to be entered. Please see here: https://helpx.adobe.com/download-install/kb/redemption-code-help.html and here: https://helpx.adobe.com/download-install/kb/find-serial-number.html

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Adobe Community Professional ,
Mar 08, 2021 Mar 08, 2021

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Each of the six spaces when prompted for a serial number will allow four digits to be entered.

 

Please see here:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

and here:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

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New Here ,
Mar 16, 2021 Mar 16, 2021

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Thank you!  That was it!

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