Cannot save to JPEG [2022]

Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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I recently Upgraded to Elements 2022 fron Elements 2016 , When i try to save a file the JPEG option doesn't appear under File type  It's not greyed out  It's just not there  All the others  ie.  PNG TIF PDS etc do showup  I'm  using Windows 10  Thanks 

 

 

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Bug , Problem or error , Windows

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Adobe Employee ,
Mar 15, 2022 Mar 15, 2022

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Hi there,

 

We're sorry to hear that you are unable to save the files in Photoshop Elements 2022.

How are you trying to save them? Does the shortcut "CTRL+Shift+S" show the Save as dialog box? 

Did you try re-installing the application? 

Please share a screenshot of the window where the other formats are displayed and not jpeg. 

 

Check this article for more details on how we save our work in Photoshop Elements in different formats: https://helpx.adobe.com/photoshop-elements/using/saving-exporting-images.html

 

We're here to help. Let us know how it goes.

 

Thanks.

Ranjisha

 

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Community Beginner ,
Mar 18, 2022 Mar 18, 2022

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I recently upgradedto PSE 2022 from 2016. Now when I click on the File type or CTRL>SHIFT >S the JPEG option doesn't show up  It' s not greyed out, it's just not there  All the other file  types are there (TIFF etc)  Incedently JPEG still is on my 2016 version  TIA 

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Community Expert ,
Mar 18, 2022 Mar 18, 2022

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What operating system are you using?

 

So if you open another jpeg file, duplicate the layer and then go to File>Save As, jpeg is still not an option?

 

Can you post a screenshot of the Save As dialog with the available file types showing?

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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Sent from my iPhone

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Community Expert ,
Mar 21, 2022 Mar 21, 2022

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Nothing shows in your reply.

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Community Beginner ,
Mar 21, 2022 Mar 21, 2022

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LATEST
Hi Jeff Sorry I tried saving a duplicate without any change I use windows
10 Incidentally the JPEG option still shows up on the old version Thanks

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