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Canon 1Dx Mk II files

scottp90921798
Community Beginner ,
Oct 12, 2018 Oct 12, 2018

I tried to open a file today and I'm getting an error message saying that I'm trying to open a Raw file and I need an updated version?

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John Waller Community Expert
Community Expert ,
Oct 12, 2018 Oct 12, 2018

Cameras supported by Camera Raw

Camera Raw plug-in and Adobe application compatibility

The 1DX Mark II was first supported in Camera Raw 9.5 which is compatible with Elements 14 or later.

Which version of Elements are you running?

Which version of Camera Raw do you have installed? Help (Win) or Photoshop Elements (Mac) > About Plug-Ins > Camera Raw

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scottp90921798
Community Beginner ,
Oct 12, 2018 Oct 12, 2018
In Response To John Waller

13.

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John Waller Community Expert
Community Expert ,
Oct 12, 2018 Oct 12, 2018
In Response To scottp90921798

Then you have two options:

  1. Upgrade to the current version Elements 2019 (or buy a new full version if it's cheaper), or
  2. Free option: download the Adobe DNG converter, convert all 1DX Mark II Raw files to DNG format. Then open the DNG files (not the Raw files) in Elements 13.
    Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
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scottp90921798
Community Beginner ,
Oct 12, 2018 Oct 12, 2018
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In Response To John Waller

Thank you for the information.

Scott Pellegrin, ARM

Assistant Divisional Vice President

Summit, the people who know workers’ comp®

Office: 888.546.1571

Cell: 225.931.7343

Sent from my iPhone

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