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Participant
December 24, 2019
Question

Catalog Issues with Onedrive

  • December 24, 2019
  • 3 replies
  • 2104 views

I'm running Photoshop Elements 5.0 on Windows 7.  I recently installed Onedrive, only to have it move all my pictures from C:\Users\xxxx\My Pictures to C:\Users\xxxx\OneDrive\Pictures.  Now, the Organizer crashes on startup (likely because the files have moved).  It doesn't get far enough to allow me to reconnect missing files.  I tried putting the files back in the original location, and restoring a previous copy of the MyCatalog.psa file, but it made no difference.  I can start the Organizer with a new catalog without a crash.

If it would solve the problem, I'd be willing to upgrade, since I'm long overdue for that anyway...

This topic has been closed for replies.

3 replies

MichelBParis
Legend
November 9, 2020

@Karl Johnson 

I am having the same issue but am still on PSE 7. I have purchased newer versions but got frustrated because they tried to build a new catalog based on the location the photo was taken and many of my photos are old and do not have metadata.

Which newer version of Elements did by buy and are they still installed on your computer? There is no reason why you can't 'convert' your PSE7 catalog to the newer format and the lack of metadata or the age of your photos does not prevent you to do the conversion or alternatively, to import your photo files into a new catalog.

Windows 10 will not store a copy of my photos on my c: drive because it says I do not have enough disk space. So it is only storing them on OneDrive. Therefore my catalog can't find them.

That is the crucial issue: you don't have enough space on your C : drive.

Using OneDrive is not the solution to spare disk space. It offers space on the 'Cloud', but that work by creating a special folder on your C : drive and keeping it in sync with the files in the Cloud. And the organizer can't access the Cloud directly to create links to your photo in the catalog database.

So, you'll have first to get disk space which is generally easy if you can use an external USB drive.

How do I fix the catalog? Would installling PSE 2020 fix this? I would appreciate any assistance. I have been building this catalog for 20 years.

Other question: do you create organizer backups?  Generally you do that on external USB drive, but perhaps you do that on DVDs?

We can probably help you if you can get such a USB drive; we'll need more info on your computer. Can you have a look at the menu Help >> System Info of the organizer to copy and paste the info in your answer here?

 

 

 

Participating Frequently
November 11, 2020

Thank you for you quick responce.  Hopfully I have answered your questions below.  

 

Adobe Photoshop Elements 7.0.0.0
Core Version: 7.0 (20080916.r.508356)
Language Version: 7.0 (20080916.r.508356)

Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\ProgramData\Adobe\Photoshop Elements\Catalogs\My Catalog\
Catalog Size: 107.7MB
Catalog Cache Size: 673.6MB

System:
Operating System Name: Vista
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:14 Stepping:12 with MMX, SSE Integer, SSE FP
Built-in Memory: 2GB
Free Memory: 2GB

Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed

CD and DVD drives:

I purchased Photoshop Elements and Premiere Elements version 12 but do not have it installed currently on this computer.  I have 429 Gig of free space on my laptop and my pictures require 300 Gig but for some reason Windows 10 will not let me store them on my C: Drive.  I may try manually copying them.

I do have an external USB Hardrive MyBook with plenty of disk space.  I have not backed up my catalog recently so I will do a fresh backup today.  Do you recommend I move my photo's to that drive?  If so how do I sync the catalog?  It is pointing to \users\Karl_\Picutres.  Also I would need to sync it with OneDrive to have my photos backed up.  I do not mind purchasing the latest version of Elements and Premiere Elements but I would prefer to getting working with my current version first.  Thank you for your help.  

Participating Frequently
November 13, 2020

It was new to me and I took the default actions.  It changed the path for my documents and photos from c:\User|Karl_\Pictures to c:\User|Karl_\OneDrive\Pictures.  So the files were on my c: drive but all under OneDrive.  That caused my Catalog not to work.  I moved the Pictures from the OneDrive directory to c:\User|Karl_\Pictures where they had always been.  Now my Catalog is working.

Yes, that was the reason for the missing files, and your move to the previous state did restore the links in the catalog. The difference between the original 'Pictures' folder and the one in OneDrive is that the latter is a special kind of folder because its contents are permanently 'synced' with its counterpart in the Cloud. The huge advantages are the backup function  and the ability to share the contents from other computers, tablets or smartphones. The drawback is that you can't spare the size of the Pictures folder on your physical disk. One possibility would be to 'move' the OneDrive Pictures folder to another internal drive than the C : master drive; that's something I have not yet done, but I'll probably do it later.

Is there a way I can correct the System Info?  It was the same when I opened it from Full Edit Mode.

Sorrry, I don't understand?

I need to spend some time understanding OneDrive and getting it configured correctly so it will backup My Documents, Pictures, Program Data, etc.

My suggestion: if you want your catalog folder to be backed up in the OneDrive, periodically do a copy and paste of the whole catalog folder somewhere in the OneDrive folder. The original catalog folder location is to be found in the menu Help >> system info; either in the default ProgramData system folder or elsewhere if you have moved it manually in 'custom' location where you want. Moving the catalog folder has to be done from the Windows Explorer. Activating this catalog when the organizer opens can be done by double clicking the catalog.pseXXdb file in the catalog folder. For instance, you can move it to another drive than C.

 


Thank you!  I would like to be able to use OneDrive to back up my pictures.  How can I move my pictures to c:/users/karl_/onedrive/pictures?  Can I do it by restoring my catalog?  I do not want to move my catalog just move the pictures and update the catalog with the new folder structure.  I have enough space on my c: drive to store one copy of the images (300 gig).  But not 2 copies.  Would this process move them to the new folder or copy them?

Participating Frequently
November 9, 2020

I am having the same issue but am still on PSE 7.  I have purchased newer versions but got frustrated because they tried to build a new catalog based on the location the photo was taken and many of my photos are old and do not have metadata.  Windows 10 will not store a copy of my photos on my c: drive because it says I do not have enough disk space.  So it is only storing them on OneDrive.  Therefore my catalog can't find them. How do I fix the catalog?  Would installling PSE 2020 fix this? I would appreciate any assistance.  I have been building this catalog for 20 years.

Legend
December 24, 2019

I'm sure you knew Microsoft support for Windows 7 is ending in in a few weeks too.  When it rains it pours right?  For now, you could download Photoshop Elements 2019 and drive it around free for 30 days to test out.  Be advised that PSE 2020 only runs on 64 bit Windows 8.1 or above.