Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

Caught in logon loop on PS Elements

Community Beginner ,
Feb 04, 2024 Feb 04, 2024

Adobe confirms my ID email is correct.  I reset password.  Then to logon again.  Enter ID and password and click Continue.  No error messages of any kind, but goes right back to logon Sign In window.  Unbreakable circle.  Using PS Elements 2020.  Anyone have this issue before?  Solution?

158
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2024 Feb 04, 2024

@johnw90681828 

 

I've moved your post from Photoshop to the Photoshop Elements forum where you are move likely to get help.

 

Jaje

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 04, 2024 Feb 04, 2024
LATEST

It may be your operating system asking for a password, and not Adobe.

Please post a screenshot.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines