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Caught in logon loop on PS Elements

Community Beginner ,
Feb 04, 2024 Feb 04, 2024

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Adobe confirms my ID email is correct.  I reset password.  Then to logon again.  Enter ID and password and click Continue.  No error messages of any kind, but goes right back to logon Sign In window.  Unbreakable circle.  Using PS Elements 2020.  Anyone have this issue before?  Solution?

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Community Expert ,
Feb 04, 2024 Feb 04, 2024

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@johnw90681828 

 

I've moved your post from Photoshop to the Photoshop Elements forum where you are move likely to get help.

 

Jaje

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Community Expert ,
Feb 04, 2024 Feb 04, 2024

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It may be your operating system asking for a password, and not Adobe.

Please post a screenshot.

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