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Crop Tool Malfunction

Community Beginner ,
Jun 09, 2024 Jun 09, 2024

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I have Photoshop Elements 2024.  The CROP TOOL malfunctions.  For example, when I begin the crop function, the dash line crob box jumps all over and will not retain the crop the I have drawn.  I cannot pull the crop into the correct position using the crop handles.  Sometimes the tool just crops the way it wants.  Other times it doesn't crop at all but stays active even when click the green checkfmark. 

To get it to stop, I have to close the image and exit Photoshop Elements and then reopen it, but sometimes that doesn't work either.  I tried removing the program and re-installing it.  No luck.  Because I do work for a museum on vintage photos, I need this work NOW!

In desperation, I bought a new 2024 application and tried again.  I am also having glitchy problems with the spot healing and clone tools, but that is another story.

Is this something that is a problem specific to 2024?

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Mentor ,
Jun 09, 2024 Jun 09, 2024

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Sounds more of a mouse problem.  Is it a wireless mouse?   A wireless keyboard can sometimes cause what you describe.  Some screen shots would help. 

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