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A
Andy8400
Inspiring
December 10, 2016
Answered

D/L available with discs?

  • December 10, 2016
  • 1 reply
  • 541 views

Hi. I sent my grandson a box containing the optical drive version of Elements 15 for Christmas only to find out subsequently that his Windows 10 laptop does not have an optical drive(!). My question, before I have to plan a return remotely, is whether the download version is available in that package as well, since the activate code would be the same. Thanks in advance! - Andy

    This topic has been closed for replies.
    Correct answer hatstead

    Please click on the link to the tech note which I provided for your reference. Note the following:

    "You need your Photoshop Elements serial number to complete the installation."

    The download is free.

    The number should be in the box.

    1 reply

    hatstead
    hatstead
    Inspiring
    December 10, 2016

    Andy8400 wrote:

    Hi. I sent my grandson a box containing the optical drive version of Elements 15 for Christmas only to find out subsequently that his Windows 10 laptop does not have an optical drive(!). My question, before I have to plan a return remotely, is whether the download version is available in that package as well, since the activate code would be the same. Thanks in advance! - Andy

    Your grandson can download from here:

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    Another option is for him to copy the CD/DVD to a thumb drive on another computer,  and then install via USB port.

    A
    Andy8400Author
    Inspiring
    December 10, 2016

    Thanks for your reply, Hatstead. My question should have been clearer: Would my grandson have to buy the download or could he d/l the program for free and activate it with a code in the box that was already paid for?

    Trying to avoid a complicated return. Unless this is possible, I will probably resolve this by ordering a USB optical drive to be sent to my grandson. - Andy

    hatstead
    hatsteadCorrect answer
    Inspiring
    December 11, 2016

    Please click on the link to the tech note which I provided for your reference. Note the following:

    "You need your Photoshop Elements serial number to complete the installation."

    The download is free.

    The number should be in the box.

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