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I need some way to contact support for a difficult issue. I hope someone has a method.
I previously purchased a retail version of Photoshop Elements 10 and installed it on a desktop computer I owned. That computer died recently, and I would like to reinstall the older program on my newer pc:
1: The product was registered under an email name for which the domain no longer exists.
2: I have searched, but believe the original disk was lost during a relocation 6 years ago.
3: I have other Adobe programs under my current email ID, but when I search my programs the PSE-10 isn't listed.
I'm hoping Adobe Support can search for my old account. Logging in on my computer is 'locked' to my current user id and I can
t find how to attempt to recover my old user id account.
Thanks,
Gary
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Please reach out to our Adobe Customer Support team here: Contact Customer Care