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wadez63217395
wadez63217395
Participant
March 18, 2018
Question

DNG files won't open in Photoshop Elements 2018

  • March 18, 2018
  • 1 reply
  • 1094 views

When I try to open a DNG file, it says "Could not complete your request because it is not the right kind of document." Why is this happening? Wasn't DNG created by Adobe? I thought this was supposed to be a universal format and now Adobe's own product can't even open it?

    This topic has been closed for replies.

    1 reply

    Little_Pale_Face
    Little_Pale_Face
    Inspiring
    March 18, 2018

    Hi,

    PSE 2018 opens my DNG files

    What camera did the raw images come from?

    Which operating system are you running on?

    Brian

    wadez63217395
    wadez63217395Author
    Participant
    March 19, 2018

    The camera is an Olympus OMD E5 and I am running Windows 10. The images

    were imported and converted to DNG using Lightroom.

    On Mar 18, 2018 1:17 PM, "Little_Pale_Face" <forums_noreply@adobe.com>

    Little_Pale_Face
    Little_Pale_Face
    Inspiring
    March 23, 2018

    Hi Brian

    I was playing around with it and opened an .orf file from my camera which

    worked OK and then tried a .dng after that and all of a sudden it worked! I

    don't know what happened but all is good now. Thanks a lot for your

    response and help.

    Wade

    On Mon, Mar 19, 2018 at 6:06 AM, Little_Pale_Face <forums_noreply@adobe.com>


    Hi Wade,

    The main thing that catches people out when using the DNG converter is that it works on a folder. You have to browse to the folder containing the file(s) you want converted.

    Brian

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