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Participant
September 13, 2018
Answered

download update adobe 13

  • September 13, 2018
  • 1 reply
  • 412 views

I have adobe 13.1 on my Mac I would like to check for updates or upgrade to 14 but cannon find my serial number.  I click on the link and safari tells me it cannot locate the page 

Thanks

Dan

d_mccarter@mac.com

This topic has been closed for replies.
Correct answer KumarPrakash

Hello,

Please sign into www.adobe.com using your adobe id, which you used to purchase the product.

Navigate to Manage Account>Plans>My Product.

Under Photoshop Elements you will find the Serial number.

In order to upgrade you product to new version,  below link may be helpful:

Link: Do I qualify for a free Adobe product upgrade?

Contact us for further clarification on this.

Link:Contact Customer Care

Hope this helps.

Thanks

Prakash

1 reply

KumarPrakashCorrect answer
Participating Frequently
September 14, 2018

Hello,

Please sign into www.adobe.com using your adobe id, which you used to purchase the product.

Navigate to Manage Account>Plans>My Product.

Under Photoshop Elements you will find the Serial number.

In order to upgrade you product to new version,  below link may be helpful:

Link: Do I qualify for a free Adobe product upgrade?

Contact us for further clarification on this.

Link:Contact Customer Care

Hope this helps.

Thanks

Prakash