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1moore1
Participating Frequently
October 29, 2017
Question

Downloaded Elements 15 some time ago. Went to open Premiere Elements 14 only to find it had been replaced with Elements 15?

  • October 29, 2017
  • 1 reply
  • 238 views

As per the above, I updated Photoshop Elements 12 to PS Elements 15 a couple of months ago.  I had previously downloaded Premiere Elements 14.  I went to Open Premiere Elements on my Windows 10 laptop for the first time since updating PS Elements only to discover the even though it showed the Premiere Elements icon, it loaded PS Elements 15?  On checking the preference tab, it clearly indicates Premiere Elements which is not the case.  Any help would be appreciated.

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    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 29, 2017

    Delete the shortcut and just create a new shortcut for the desired program.

    Alternatively, right click on the shortcut and change its properties so it opens the desired program.

    1
    1moore1Author
    Participating Frequently
    October 30, 2017

    Thanks for your quick response.  I did as you suggested but no luck.  If I hit the start button both Elements and Premiere Elements are shown.  If I double click on Elements 15, the program loads.  When clicking on Premiere Elements, nothing happens.  I then went back to the start button and typed in Premiere Elements.  The Premiere Elements App appeared.  Double clicking on the App did nothing?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 30, 2017

    I would uninstall and reinstall it.

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