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Warren5EBE
Participant
September 10, 2021
Answered

Downloaded photos not appearing in Elements Organiser 2018

  • September 10, 2021
  • 2 replies
  • 588 views

I use Photoshop elements 2018 and until last week everything has been fine.  But for no apparent reason when I now download photos from the SD card the photos no longer appear in the organiser. They do appear in windows explorer.

I gathering that it's something quite simple but it's not obvious to me.

This topic has been closed for replies.
Correct answer Warren5EBE

Thank you Greg,

I appreciate your help.

Changing the organiser's folder panel to 'view as tree'  and right clicking to import media. did the trick.

Thank you .

2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
September 11, 2021

Are you seeing ANY photos in the Organizer?  If not, you may have hidden them from view accidentally by pressing Ctrl+1.  If that is the case, press Ctrl+1 and the photos will reappear.

 

Are you looking in the Organizer's folder panel?  Make sure you are using the view as tree option.

 

If you select a folder that you have just imported, do any images appear?  If not, what happens if you right-click on the folder and select Import Media?

 

Try sorting the grid by Import Batch.  Do any of your newly imported files appear at the top of the grid?

 

 

 

W
Warren5EBEAuthorCorrect answer
Participant
September 11, 2021

Thank you Greg,

I appreciate your help.

Changing the organiser's folder panel to 'view as tree'  and right clicking to import media. did the trick.

Thank you .

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    September 10, 2021

    How are you downloading files from the SD card?  Are you using the Adobe Photo Downloader, with the Import>From Camera or Card Reader option?  If the files can be seen in Windows Explorer, what happens if you use the Import>From files and folders option?

    W
    Warren5EBEAuthor
    Participant
    September 10, 2021

    Yes I am using the downloader as you mentioned.

    I have also tried importing from the folders and it says files imported but I can't see or find them.

    Glenn 8675309
    Glenn 8675309
    Legend
    September 10, 2021

    Go to your main pictures directory.   Look atthe very bottom, below al lthe yellow folders.   Let me know if they are there.

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