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craiga23893779
Participant
June 8, 2017
Question

Downloaded PSE 15 Grief

  • June 8, 2017
  • 1 reply
  • 290 views

I downloaded PSE 15 direct from Adobe. I used PSE12 till now. Install stops at a page asking me for a serial number or redemption code. I never received one. Now what?

    This topic has been closed for replies.

    1 reply

    John Waller
    Community Expert
    John WallerCommunity Expert
    Community Expert
    June 8, 2017

    Have you ever paid for PSE15?

    If not, is there any reason that you are now downloading PSE15?

    C
    craiga23893779Author
    Participant
    June 8, 2017

    WHAT? Yes. I bought it! Downloaded from Adobe direct! What a question.

    C
    craiga23893779Author
    Participant
    June 8, 2017

    You said you downloaded it. Downloading is free. I was just unsure if you'd actually purchased it. Many people download without purchasing. No offence intended.

    When you purchased, you should have received an email from Adobe confirming your purchase. Did you receive one?


    Thanks, sir. I purchased it / downloaded it this morning. I have not received an e-mail from Adobe and it's nearing midnight here! Usually that's standard if one's needed, and somewhat immediate. This narrows it down, though! I'll check with my ISP on the morrow.

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