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laurentg63114
Participant
May 22, 2017
Question

Drop Down Menu Photoshop Element 12

  • May 22, 2017
  • 2 replies
  • 663 views

I no longer see the drop-down menus in Photoshop Element 12. I uninstalled and reinstalled and still have the same problem.
Thank you for your help.
Laurent

    This topic has been closed for replies.

    2 replies

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    May 24, 2017

    Hi Laurent,


    Sorry for the inconvenience.Requesting you to provide following details:

    1. Is this happening both with Elements Organizer and Editor?

    2. Which OS are you working on?

    3. Did you try resetting preferences once?

    Thanks,
    Anwesha

    L
    laurentg63114Author
    Participant
    May 26, 2017

    Hello,

    My OS is Windows 10

    Here's what happens when I click on a drop-down menu

    How to reset preferences?

    Thanks for your help

    Laurent

    G
    georg_58
    Participating Frequently
    June 22, 2017

    I have the same problem - with different versions on different PCs.: I use PSE 9, 10, 11.

    The error has nothing to do with screen solution or bad graphic card driver etc ...

    The error occured with the WIN 10 CREATORS UPDATE from Microsoft - no daubt about it!

    I found NO SOLUTION anywhere on the web. At the moment I'm working with a Test version of PSE15.

    This program works ... But I want to keep the older versions which worked with Windwos 10 three weeks ago.

    REMARK: after the very latest update from WIN10 dated June 16 it suddenly worked again with all versions.

    But since i shutdown the computers it all was all worse again.

    How to handle it:

    1. NEVER EVER install the creators update from WIN10

    2. If you have installed it, never turn off the comuter again.

    3. Buy some PSE 15 versions which work with creators update.

    4. Install a legal WIN7-VM virtual machine on your computers and install the PSE there.

    Best way: Adobe should analyze the problem and offer a solution for all users.

    In my opinion it may be a problem with a font used by Adobe.

    Thanks for any creative idea

    Georg

    Dhananjay Sati
    Dhananjay Sati
    Participating Frequently
    May 22, 2017

    Hi laurentg,

    Thanks for posting in Adobe forums.

    I understand you are facing issue with the functionality of Edit menu in Organizer with Windows 10.

    There is a possibility that you might have hidden your taskbar in Windows 10.

    Can we follow the following steps:

    Firstly,

    - Unhide your taskbar

    - Press and hold or right-click any empty space on the taskbar, tap or click Settings , and then turn on either or both Automatically hide the taskbar in desktop mode and Automatically hide the taskbar in tablet mode.

    *If this doesn’t work.

    Secondly,

    - Set your Adobe Organizer windows to “Restore Size”

    - Example

    - This is restore

    - &

    - This is maximize

    Hope this works

    Thanks

    Regards

    Dhananjay

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