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Raven_on
Participating Frequently
December 5, 2019
Question

Element 2020 Organizer search feature

  • December 5, 2019
  • 1 reply
  • 851 views

I have downloaded Elements 2020 as a trial, to see what is better than 2018. When I do a seach in Organizer it brings up the search results but when I go to switch to grid mode it freezes and I have to shut the programn down.

I have 2018 and it works fine on the same system.

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1 reply

Greg_S.
Community Expert
Community Expert
December 5, 2019

What OS are you using?  How large is your catalog? 

What happens if you turn off all auto-analysis in Edit>Preferences?Media Analysis? 

Raven_on
Raven_onAuthor
Participating Frequently
December 5, 2019

I am using win 10 1903  my catalog has 83925 items. It still happens when I turn off all auto analysis . I am accessing the exact same images with the 2018 version and it is working fine. It is just that all the tags I have added with the 2020 version are not present when I open the catolog again in the 2018 version.

Adobe Employee
December 6, 2019

Hi Raven,

Which graphics card are you using on your system?