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Participating Frequently
July 11, 2017
Question

Elements 12 Suddenly Won't Initialize Panels To Open

  • July 11, 2017
  • 1 reply
  • 320 views

I've used Photoshop Elements 12 for years to import scanned images directly from the scanner... I can't do that with the newer Elements versions.   For whatever reason, when I attempt to start it now, it opens to the Initializing Panels window and stops.   I check the task manager and the program is not responding.    Dead in the water.   I've tried uninstalling and reinstalling and it may work once and then stop opening again.    I'm using a PC with Windows 7.   Updates current.

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    1 reply

    Community Manager
    July 12, 2017

    Please try clearing preferences once. To do so, keep Ctrl + Alt + Shift keys pressed while launching Editor. Say yes to the dialog asking to delete settings file.

    Thanks,

    Anwesha

    GeneATAuthor
    Participating Frequently
    July 12, 2017

    Okay, I'll give it a try and let you know!