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Known Participant
May 21, 2017
Question

Elements 13 - lack Camera Raw plug-in - updater reports all up to date..

  • May 21, 2017
  • 1 reply
  • 1045 views

Hi

I was just importing pictures from my new Panasonix Lumix camera and the RAW format was not reckognized. However on checking updates I have no prompt to update, no plug-in in the common Adobe folder. How do I get Elements to include it/update it? (W10, 64 bit)

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    1 reply

    John Waller
    Community Expert
    Community Expert
    May 21, 2017

    Which Panasonic Lumix camera model exactly? There are dozens.

    Cameras supported by Camera Raw

    The probable answer is that there are no Camera Raw updates for your Elements 13 since the software is too old.

    Your options are to pay to upgrade to Elements 15 or convert your Raw files to DNG format using the free Adobe DNG converter. Then edit the DNG files in Elements 13.

    Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

    Known Participant
    May 21, 2017

    Hi,

    Not surprisingly but very odd that I could not find any clear guidance in the Adobe on-line support. Hard to structure answers only pertinent to the product in question...

    The Camera is DMC-T100

    Thanks for your quick feed back

    Jan

    John Waller
    Community Expert
    Community Expert
    May 21, 2017

    There is no T100. I presume you mean the TZ100?

    The TZ100 requires Camera Raw 9.5 or later which is only compatible with Elements 14 and Elements 15.

    So you'll either have to upgrade or convert to DNG.