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Elements 13 will not open raw

Forum|Forum|6 years ago
September 29, 2019
2 replies
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Elements 13 suddenly stopped opening raw files. The Version is 9.0.0.414, and it will not update to the 11.4.1. Any ideas?

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Correct answer Peru Bob

Photoshop Elements 13 will not be able to use RAW 11.4.1.

See here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

You can use the DNG Converter:

Windows https://supportdownloads.adobe.com/detail.jsp?ftpID=6291

Mac https://supportdownloads.adobe.com/detail.jsp?ftpID=6289

Participant

I just had a similar issue when last night it opened RAW without issues and it would not recognize them this morning. When all else fails, I rebooted. They now open again. No idea why it quit or why it started back up, but give it a shot if you havn't already. Good luck.

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Correct answer

Community Expert

Photoshop Elements 13 will not be able to use RAW 11.4.1.

See here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

You can use the DNG Converter:

Windows https://supportdownloads.adobe.com/detail.jsp?ftpID=6291

Mac https://supportdownloads.adobe.com/detail.jsp?ftpID=6289