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Participating Frequently
January 6, 2017
Answered

Elements 15: missing PSD thumbnails in Win10

  • January 6, 2017
  • 3 replies
  • 2496 views

Hi,

I just installed PSE 15 in Win 10.  Was previously using PSE 13, this version was still installed when I installed 15.

With 13 I had no PSD thumbnails in windows explorer. After PSE 15 installation I got nice PSD image thumbnails with small PSE15 icon in the corner of thumbnail.

No longer using 13 I uninstalled it but unfortunately also the thumbnails no longer work!

Also tried reinstalling 15 again but still no thumbnails.

Can someone (Adobe support? )  please help in getting the thumbnails back ?

This topic has been closed for replies.
Correct answer MichelBParis

If you mean the thumbnails in Windows Explorer, yes, recent Windows versions no longer supplies the required component (codec) to create and show the thumbnails.

See:

Viewing PSD thumbnails...

3 replies

SfnBDAuthor
Participating Frequently
April 8, 2017

Finally I found why I do have thumbs for .psd files in some folders.

If you have Google Chrome browser installed in Windows you can get PSD thumbs in Windows File Explorer.

Open Chrome

Ctrl+O (opens file open dialog)

browse to the folder where you have your psd images you want thumbs for.

Just wait a few seconds and Chrome will create all thumbnails for you.

Exit Chrome

If you use File explorer you see the thumbs :-)

Of course this requires to refresh them thru Chrome from time to time.

MichelBParis
MichelBParisCorrect answer
Legend
January 9, 2017

If you mean the thumbnails in Windows Explorer, yes, recent Windows versions no longer supplies the required component (codec) to create and show the thumbnails.

See:

Viewing PSD thumbnails...

SfnBDAuthor
Participating Frequently
January 11, 2017

I was aware of this, thanks.

In fact with PSE13 I had no thumbs. Strange fact is that when I installed PSE15,  thumbs started working.

I then removed PSE13 (no longer needed as I'll use 15): thumbs lost again !!

Adobe Employee
January 9, 2017

Hi SteDaw,

Request you to please attach the screenshot showing the missing PSD thumbnail.

I  would be glad to assist you further.

Thanks,

Arshla

SfnBDAuthor
Participating Frequently
January 11, 2017

Hi Arshla,

in windows explorer I can no longer see thumbs (small preview of the actual images) but only see icons.

See image below:

thanks