Elements 2019 can't open: Installer might be damaged

[tomash12110149]

I have already installed the 2018 version, but when I try to open it it is just showing it is opening and stop. When I downloaded 2018 from Adobe website it is showing me this message (see above). What is wrong?

[99jon]

It looks like you downloaded PSE 2019. Do you have a serial number for PSE 2019?

You cannot install from a zip folder. Open the download folder and click Extract All

Then double-click on Setup in the new (non-zip) folder

[Akash Sharma]

Hi there,

Sorry that Photoshop Elements 2019 exists saying that the installer might be damaged. Would you mind checking out the steps mentioned in this article https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html and let us know if that helps?

Thanks,

Akash