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wildapricotguy
Participant
March 19, 2020
Answered

Elements 2020 install no good on El Capitan Mac OS

  • March 19, 2020
  • 1 reply
  • 1291 views

Says, "Sorry, installation failed! System requirements not met..." etc. 

Exit Code: 190
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 0 warnings(s)

FATAL: Sanity check for installation failed. Current OS version 10.11.6 doesn't satisfy OS requirements.
FATAL: Error occurred in install product workflow with error code 190 error message
-------------------------------------------------------------------------------------

 

I am sure this has happened to other - but I can't find a solution

This topic has been closed for replies.
Correct answer Jeff Arola

Photoshop elements 2020 requires macOS High Sierra 10.13, macOS 10.14 Mojave or macOS Catalina 10.15, so that's the reason for the error message and unsuccessful install.

 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Maybe you can upgrade your Mac OS  X El Capitan to a newer version in order to be able to use photoshop elements 2020.

 

What model and year mac do you have?

1 reply

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
March 20, 2020

Photoshop elements 2020 requires macOS High Sierra 10.13, macOS 10.14 Mojave or macOS Catalina 10.15, so that's the reason for the error message and unsuccessful install.

 

https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

Maybe you can upgrade your Mac OS  X El Capitan to a newer version in order to be able to use photoshop elements 2020.

 

What model and year mac do you have?

    W
    wildapricotguyAuthor
    Participant
    March 20, 2020

    of course! i didn't read the requirements 😞 i upgraded to catalina, but that was the wrong move because it was so slow with the machine hardware i had - i backed up ( a full back up and erase and install) to el capitan and tried to install PSE...no go...then found an installer to get me up to high sierra, and that worked. my bad for not reading the requirements 😞

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